Hiring a manager is one of the most consequential decisions any organization can make. A great leader acts as a force multiplier, while a poor one can lead to a talent exodus and plummeting morale. When you are looking to fill a leadership seat—whether it is a project manager, a customer service lead, or a director—you aren't just looking for technical skills; you are looking for compatibility and a specific leadership DNA.
To find the right fit, you must look beyond the bullet points on a resume. While ensuring a candidate has an ATS-friendly format is the first step in the screening process, the interview is where you uncover their true philosophy. You need to know if they lead from the front, setting the example in the trenches, or from the rear, focusing on strategic planning and resource allocation. Both styles have merit, but they must align with your existing team culture.
The Strategic Leadership Interview Framework
To help you identify "A-Players" who can actually move the needle, we have compiled five essential questions designed to reveal a candidate's depth of experience and character. Here is what to ask and, more importantly, what to listen for in their responses.
1. "What is the primary reason a team fails to perform at an optimal level?"
An experienced manager understands that performance issues rarely happen in a vacuum. This question tests their grasp of team dynamics. A seasoned leader will typically point to two root causes: either the team doesn't understand the high-level vision, or they don't believe in the specific plan to get there. If a candidate can't diagnose these systemic issues, they may struggle to fix them in your organization.
2. "Tell me about a time you stepped up when there was no clear leader. How did you gain the team's respect?"
True leaders possess a natural compulsion to provide direction when it is lacking. This question filters for initiative. You are looking for evidence of organic leadership—the ability to influence others without relying solely on a formal title. For more tips on spotting these traits, check out our guide on interview questions to spot high performers.
3. "Describe a time you led a team toward an objective but failed. What happened?"
This is perhaps the most critical question in the set. Here, you are listening for Extreme Ownership. A real leader will say, "It was my fault," and take full responsibility for the outcome. If the candidate blames the budget, the market, or their subordinates, they are not a leader—they are a manager of excuses. Accountability is the cornerstone of becoming a great manager people actually trust.
"Real leaders own the failure. If they blame the weather, the budget, or their team, they aren't leaders."
4. "What qualities distinguish a great leader from a poor one?"
This reveals their underlying philosophy. Leadership is ultimately about maximizing resources—both human and financial—to achieve a result. The highest form of leadership is getting people to do what you want because they want to do it for the benefit of the team. Poor leaders often rely on manipulation or self-interest, which is a major red flag during the hiring process.
5. "What are three areas of improvement you are working on right now?"
High-performers are obsessed with leveling up. They should be able to answer this instantly with specific skills or traits they are currently refining. If a candidate hems and haws or claims they have no weaknesses, they are likely an amateur. Growth-minded leaders are always looking for ways to improve their professional profile and skill set.
Identifying Success Predictors
Beyond the verbal answers, pay close attention to "success predictors"—the non-verbal cues that validate a candidate's claims. If a candidate speaks about high-stakes wins while slouching or showing zero enthusiasm, there is a disconnect between their words and their reality. Look for:
- Confidence and Presence: Do they command the room with their body language?
- Mentorship Mindset: Do they speak about developing others, or only about their own achievements?
- Enthusiasm: Is there a genuine passion for problem-solving and team building?
If you are currently on the hunt for a leadership role yourself, ensure your credentials look the part. You can use a professional CV maker to ensure your experience is presented with the authority it deserves. For those in technical or academic fields, a LaTeX CV can provide the pixel-perfect typography needed to stand out in a competitive pool.
Final Thoughts on Hiring Leaders
Hiring is an art, but it is backed by the science of asking the right questions. By focusing on ownership, initiative, and self-awareness, you can filter out the managers who just "boss" and find the leaders who truly "inspire." Before your next interview, consider using an ATS Checker to see how your own job descriptions or candidate resumes are being parsed by modern software. Finding the right talent starts with having the right tools and the right questions.