Emma Wright

• Phone: +44 7911 123456
• Email: emma.wright@email.com
• Location: London, UK
• LinkedIn: emmawrighttransport

Summary

Six years of dedicated experience in non-emergency and emergency patient transport, proficiently operating ambulances and ensuring safe, comfortable transit for diverse patient populations. Consistently maintained vehicle readiness and collaborated effectively with medical teams to uphold high standards of patient care and operational efficiency.

Skilled in rapid response driving, patient handling techniques, basic life support, and accurate documentation, contributing to seamless healthcare logistics within the London borough.

Experience

Ambulance Care Assistant (ACA), London Ambulance Service NHS Trust -- London, UK

Mar 2019 – present

• Safely transported over 2,500 patients annually to and from medical appointments, ensuring timely arrivals and departures.

• Operated emergency and non-emergency ambulances, adhering to all road safety regulations and trust policies.

• Provided compassionate care and assistance to patients, including mobility support, basic first aid, and emotional reassurance.

• Maintained accurate patient transport records and completed necessary paperwork for each journey.

• Conducted daily vehicle checks, ensuring all equipment was functional and stocked, contributing to a 98% vehicle readiness rate.

Patient Transport Driver, MedTrans Patient Transport Services -- London, UK

June 2017 – Feb 2019

• Facilitated the safe transfer of patients with varying medical needs between hospitals, care homes, and private residences.

• Assisted patients with mobility issues using wheelchairs, stretchers, and other lifting equipment.

• Managed vehicle maintenance schedules and reported any mechanical issues promptly, preventing service disruptions.

• Demonstrated excellent navigational skills across London, ensuring efficient route planning and adherence to schedules.

• Completed an average of 10-12 patient transfers per day, consistently meeting service level agreements.

Education

City and Islington College, Certificate in Emergency Care Assistant Training Programme -- London, UK

Sept 2018 – Dec 2018

Barking & Dagenham College, Certificate in First Aid and Basic Life Support -- London, UK

Mar 2017 – May 2017

Skills

Patient Care & Transport: Emergency Vehicle Operation, Patient Handling, Basic Life Support (BLS), First Aid, Mobility Assistance, Patient Confidentiality, Compassionate Care, Safeguarding

Operational & Technical: Ambulance Equipment Management, Vehicle Maintenance Checks, Route Planning, GPS Navigation, Radio Communication, Incident Reporting, Documentation, Health and Safety Compliance

Interpersonal & Communication: Active Listening, Empathy, Team Collaboration, Crisis Communication, Stress Management, Clear Verbal Communication, Cultural Sensitivity

Certifications & Licenses: Full UK Driving License (Category C1), Advanced Driver Training, Emergency First Aid at Work, Manual Handling Certified, Enhanced DBS Check