Rachel Adams
- Phone: +353 87 123 4567
- Email: rachel.adams@email.com
- Location: Dublin, Ireland
- LinkedIn: rachel-adams-networkadmin
Summary
Six years of experience optimizing network performance and ensuring robust system security for enterprise environments. Successfully managed the migration of critical infrastructure to cloud-based solutions, enhancing scalability and reducing operational costs by 15%. Proven ability to troubleshoot complex network issues and implement proactive maintenance strategies to minimize downtime.
Experience
Senior Network Administrator, EirGrid plc -- Dublin, Ireland
Mar 2020 – present
-
Designed and implemented a new corporate network architecture, improving data transfer speeds by 25% and accommodating a 20% increase in user base.
-
Managed and maintained over 150 servers (Windows Server, Linux) and 200 network devices (Cisco, Juniper), ensuring 99.9% uptime for critical business operations.
-
Developed and enforced security policies, leading to a 30% reduction in successful phishing attempts and unauthorized access incidents.
-
Administered VMware vSphere environment, overseeing virtual machine deployment, resource allocation, and performance monitoring for 50+ virtual servers.
Junior Systems Administrator, Fidelity Investments Ireland -- Dublin, Ireland
Sept 2017 – Feb 2020
-
Provided tier-2 support for network and system-related incidents, resolving an average of 15 tickets daily with a 95% satisfaction rate.
-
Configured and maintained Active Directory, Group Policy, and DNS for a user base of 500+ employees.
-
Assisted in the deployment and configuration of new server hardware and software, ensuring seamless integration into existing infrastructure.
-
Monitored network traffic and system logs, identifying potential vulnerabilities and reporting on security breaches to senior staff.
Education
University College Dublin, BSc in Computer Science -- Dublin, Ireland
Sept 2013 – June 2017
Skills
Network Administration: Cisco IOS, Juniper Junos, TCP/IP, DNS, DHCP, VPN, VLANs, Firewalls (Palo Alto, FortiGate), Routing Protocols (OSPF, BGP), Wi-Fi (Cisco Meraki)
Systems Administration: Windows Server (2012-2019), Linux (Ubuntu, CentOS), Active Directory, Group Policy, PowerShell, Bash Scripting, VMware vSphere, Hyper-V
Cloud Platforms: Microsoft Azure (Networking, Virtual Machines, Security Groups), AWS (EC2, VPC, S3)
Security & Monitoring: SIEM Tools (Splunk, ELK Stack), Intrusion Detection Systems (IDS), Vulnerability Scanning, Network Performance Monitoring (PRTG, SolarWinds)
Troubleshooting & Support: Incident Management, Root Cause Analysis, Help Desk Support, ITIL Framework