Olivia King

• Phone: +1 917 555 0123
• Email: olivia.king@email.com
• Location: New York, USA
• LinkedIn: oliviakingna

Summary

Bringing over five years of direct patient care experience within fast-paced hospital environments, adept at supporting nursing staff and ensuring optimal patient comfort and safety. Consistently maintain high standards of hygiene and assist with activities of daily living for diverse patient populations. Proven ability to quickly adapt to changing patient needs and medical directives while upholding strict confidentiality protocols.

Experience

Certified Nursing Assistant, Mount Sinai Hospital -- New York, USA

Mar 2020 – present

• Provided direct care to an average of 8-10 patients per shift on medical-surgical and telemetry units, including vital sign monitoring, EKG lead placement, and glucose checks.

• Assisted patients with personal hygiene, mobility, feeding, and toileting, ensuring dignified care and contributing to a 15% reduction in patient falls on assigned units.

• Documented patient observations, input/output, and changes in condition accurately and promptly in electronic health records (Epic Systems).

• Collaborated with registered nurses and interdisciplinary teams to implement care plans, resulting in improved patient satisfaction scores by 10%.

Nursing Assistant, NYU Langone Health -- New York, USA

Aug 2018 – Feb 2020

• Supported nurses in a busy emergency department, assisting with patient admissions, discharges, and transfers, managing an average of 20 patient interactions per shift.

• Maintained cleanliness and organization of patient care areas, sterilizing equipment and restocking supplies to ensure a safe and efficient environment.

• Responded to patient call lights and requests promptly, addressing immediate needs and escalating concerns to nursing staff as appropriate.

• Assisted with specimen collection, transport, and basic wound care under the direct supervision of licensed nurses.

Education

Borough of Manhattan Community College (CUNY), Certificate in Nursing Assistant Program -- New York, USA

Sept 2017 – May 2018

High School of Health Professions and Human Services, High School Diploma in General Studies -- New York, USA

Sept 2013 – June 2017

Skills

Patient Care & Monitoring: Vital Signs, ADLs Assistance, Catheter Care, Specimen Collection, Glucose Monitoring, EKG Lead Placement, Patient Transfer & Lifting, Fall Prevention, Post-Mortem Care

Medical Support: Electronic Health Records (Epic), Medical Terminology, Infection Control, CPR & First Aid, HIPAA Compliance, Documentation, Supply Management

Communication & Interpersonal: Active Listening, Empathy, Patient Education, Team Collaboration, Conflict Resolution, Crisis Intervention, Cultural Sensitivity

Certifications: Certified Nursing Assistant (CNA), Basic Life Support (BLS) - American Heart Association