Ryan Lewis

• Phone: +61 2 8000 1234
• Email: ryan.lewis@email.com
• Location: Sydney, Australia
• LinkedIn: ryan-lewis-mailops

Summary

With 7 years of dedicated experience in postal service operations, I specialize in the efficient sorting and processing of mail, ensuring timely and accurate delivery. Proven ability to operate and maintain high-speed mail processing machinery, consistently achieving daily throughput targets and minimizing operational downtime. Committed to upholding stringent postal regulations and safety protocols in high-volume environments.

Experience

Mail Processing Machine Operator, Australia Post -- Chullora, Sydney, Australia

Mar 2019 – present

• Operated and monitored automated letter sorting machines (ALSMs) and flat sorting machines (FSMs), processing an average of 45,000 mail items per shift.

• Performed routine maintenance and troubleshooting on mail processing equipment, reducing unscheduled downtime by 15% through proactive checks.

• Ensured compliance with all postal regulations and security procedures for mail handling, resulting in zero security incidents over a 4-year period.

• Trained new hires on machine operation and safety protocols, improving team efficiency and reducing initial error rates by 20%.

Postal Mail Sorter, Global Mail Solutions (Contracted to Australia Post) -- St Peters, Sydney, Australia

Aug 2016 – Feb 2019

• Manually sorted and distributed inbound and outbound mail, parcels, and packages with 99.8% accuracy, meeting strict daily deadlines.

• Identified and rectified mis-sorted mail, ensuring correct delivery paths and minimizing delays.

• Assisted in loading and unloading postal vehicles, optimizing space utilization and reducing turnaround times by 10%.

• Maintained a clean and organized work environment, adhering to all workplace health and safety guidelines.

Education

TAFE NSW Ultimo, Certificate IV in Logistics and Supply Chain Operations -- Ultimo, Sydney, Australia

Feb 2015 – June 2016

Skills

Mail Processing & Operations: Automated Mail Sorting, Manual Mail Sorting, Parcel Handling, Mail Preparation, Route Planning, Dispatch Operations, Inbound/Outbound Logistics

Equipment & Machinery: ALSM Operation, FSM Operation, Barcode Scanners, Conveyor Systems, Forklift Operation (Certified), Pallet Jacks

Compliance & Safety: Postal Regulations, Security Protocols, Dangerous Goods Handling, Workplace Health & Safety (WHS), Quality Control

Technical & Software: Basic Machine Troubleshooting, Inventory Management Systems (Internal), Data Entry, Microsoft Office Suite

Core Competencies: Attention to Detail, Efficiency, Teamwork, Time Management, Physical Stamina, Problem-Solving, Adaptability