Rachel Adams

• Phone: +44 7911 123456
• Email: rachel.adams@email.com
• Location: London, UK
• LinkedIn: rachel.adams-probation

Summary

Six years of dedicated experience as a Probation Officer, effectively managing diverse caseloads and significantly reducing reoffending rates through tailored intervention strategies. Proven ability to conduct thorough risk assessments, develop comprehensive rehabilitation plans, and collaborate with multi-agency partners to support successful offender reintegration into the community.

Experience

Probation Officer, National Probation Service, London South East -- London, UK

Sept 2019 – present

• Managed a complex caseload of 60+ offenders, ensuring compliance with court orders and conditional release terms.

• Reduced reoffending rates by 15% for assigned caseload through the implementation of evidence-based interventions and support programs.

• Conducted comprehensive risk assessments (OASys) for new offenders, informing sentencing recommendations and rehabilitation pathways.

• Developed and monitored individual resettlement plans, facilitating access to housing, employment, education, and mental health services.

• Collaborated with police, social services, and victim support organizations to ensure public safety and offender accountability.

• Prepared detailed pre-sentence reports and breach reports for magistrates' and Crown Courts, presenting findings clearly and concisely.

Trainee Probation Officer, HMP Wandsworth -- London, UK

Sept 2017 – Aug 2019

• Assisted qualified Probation Officers in managing offender caseloads, gaining practical experience in case management and supervision.

• Conducted initial needs assessments for prisoners nearing release, identifying key areas for intervention and support.

• Facilitated group work sessions focused on cognitive behavioural therapy (CBT) and anger management for incarcerated individuals.

• Shadowed court duty officers, observing court procedures and the preparation of verbal reports.

• Maintained accurate and confidential records of offender progress and compliance in accordance with established protocols.

Education

University of Greenwich, Graduate Diploma in Probation Studies (Professional Qualification in Probation - PQiP) -- London, UK

Sept 2017 – Aug 2019

King's College London, BA (Hons) in Criminology with Psychology -- London, UK

Sept 2014 – June 2017

Skills

Probation & Correctional Skills: Offender Risk Assessment (OASys), Case Management, Rehabilitation Planning, Court Reporting, Interagency Collaboration, Restorative Justice, Offender Supervision, Breach Management, Community Safety, Crisis Intervention

Interpersonal & Communication: Active Listening, Motivational Interviewing, Conflict Resolution, Empathy, Report Writing, Public Speaking, Cross-cultural Communication, Negotiation

Technical Skills: Microsoft Office Suite (Word, Excel, PowerPoint), Case Management Software, Data Entry, Secure Information Handling