Ashley Bennett

• Phone: +1 416 555 0123
• Email: ashley.bennett@email.com
• Location: Toronto, Canada
• LinkedIn: ashleybennettqa

Summary

Over 7 years of dedicated experience in software quality assurance, specializing in developing and executing comprehensive test strategies for complex web and mobile applications. Proven ability to identify critical defects early in the SDLC, enhancing product stability and user satisfaction through meticulous testing and continuous process improvement.

Successfully led QA initiatives for multiple Agile development teams, reducing post-release issues by an average of 25% through rigorous test case design, automation framework implementation, and cross-functional collaboration.

Experience

Senior Software Quality Assurance Analyst, MapleLeaf Innovations Inc. -- Toronto, Canada

Mar 2020 – present

• Designed and implemented automated test suites using Selenium WebDriver and Playwright, reducing regression testing cycles by 40% and improving overall release efficiency.

• Mentored junior QA analysts on best practices for test case creation, defect reporting, and performance testing methodologies.

• Collaborated closely with development and product teams to define acceptance criteria and ensure alignment with business requirements, leading to a 15% decrease in re-opened bugs.

• Performed comprehensive functional, integration, system, and user acceptance testing for SaaS platforms, ensuring high-quality product delivery.

Software Quality Assurance Analyst, Northern Tech Solutions -- Toronto, Canada

June 2017 – Feb 2020

• Developed and executed detailed test plans and test cases for new features and enhancements, covering web, API, and mobile applications.

• Identified, documented, and tracked software defects using JIRA, working with developers to ensure timely resolution.

• Contributed to the development of a robust test data management strategy, improving the efficiency of test execution by 20%.

• Participated in daily stand-ups, sprint planning, and retrospective meetings within an Agile/Scrum framework.

Junior Quality Assurance Tester, Connective Digital -- Toronto, Canada

Sept 2015 – May 2017

• Executed manual test cases across various platforms and browsers, reporting issues and verifying fixes.

• Assisted in the creation and maintenance of test documentation, including test plans and test scripts.

• Performed preliminary performance and load testing using basic tools, identifying potential bottlenecks.

• Gained foundational experience in the software development lifecycle and QA methodologies.

Education

Ryerson University (now Toronto Metropolitan University), Bachelor of Science in Computer Science -- Toronto, Canada

Sept 2011 – June 2015

Skills

Testing Methodologies: Agile/Scrum, Waterfall, Black Box Testing, White Box Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing (UAT), Performance Testing, Security Testing

Test Automation: Selenium WebDriver, Playwright, Cypress, Postman, JMeter, TestRail

Programming & Scripting: Python, Java, JavaScript, SQL

Tools & Technologies: JIRA, Confluence, Git, Jenkins, Docker, Azure DevOps, BrowserStack, Appium, Cucumber

Operating Systems: Windows, macOS, Linux, iOS, Android

Soft Skills: Analytical Thinking, Problem Solving, Attention to Detail, Cross-functional Collaboration, Communication, Mentorship