Olivia Thompson
- Phone: +44 7911 123456
- Email: olivia.thompson@email.com
- Location: London, UK
- LinkedIn: olivia-thompson-corrections
Summary
Six years of dedicated experience as a Correctional Officer, proficient in maintaining order, ensuring safety, and supervising inmate populations in high-security environments. Successfully de-escalated over 100 potentially volatile situations and consistently upheld facility policies, contributing to a 15% reduction in minor infractions within assigned units. Adept at conducting thorough searches, managing inmate movements, and preparing detailed incident reports.
Experience
Senior Correctional Officer, HMP Wandsworth -- London, UK
Mar 2020 – present
-
Supervised daily activities and movements of up to 70 inmates in a maximum-security prison wing, ensuring adherence to established protocols.
-
Led a team of 3 junior officers, providing on-the-job training and mentorship in conflict resolution and security procedures.
-
Conducted routine and emergency cell searches, confiscating contraband and maintaining a secure environment.
-
Managed inmate grievances and mediated disputes, reducing the need for disciplinary actions by 20% over two years.
-
Prepared comprehensive incident reports and maintained accurate logs of inmate behavior and activities.
Correctional Officer, HMP Belmarsh -- London, UK
Sept 2018 – Feb 2020
-
Monitored inmate conduct to prevent disturbances, escapes, and other security breaches.
-
Escorted inmates within the facility and to external appointments, ensuring secure transit.
-
Operated security equipment, including control room panels, surveillance cameras, and communication systems.
-
Administered first aid and responded to medical emergencies, following established emergency response protocols.
-
Facilitated inmate programs and activities, promoting rehabilitation and positive behavior.
Education
University of Greenwich, BSc (Hons) in Criminology and Criminal Justice -- London, UK
Sept 2015 – July 2018
Skills
Core Competencies: Inmate Supervision, Security Operations, Conflict De-escalation, Crisis Intervention, Report Writing, Contraband Detection, Emergency Response, Physical Restraint Techniques, Policy Enforcement, First Aid & CPR
Technical Skills: CCTV Monitoring, Access Control Systems, Radio Communication, Database Management (Incident Tracking)
Interpersonal Skills: Communication, Team Leadership, Problem Solving, Diplomacy, Stress Management, Cultural Sensitivity