Rachel Young

• Phone: +1 917 555 0123
• Email: rachel.young@email.com
• Location: New York, USA
• LinkedIn: rachel-young-eduadmin

Summary

Over 10 years of progressive experience in educational administration, adept at optimizing academic operations and fostering student success within higher education settings. Successfully led the implementation of a new student information system, improving data accuracy by 25% and streamlining registration processes.

Specializes in curriculum management, faculty development, and institutional accreditation, consistently achieving compliance and enhancing program quality. Directed a university-wide initiative to integrate experiential learning, resulting in a 15% increase in student internship placements.

Experience

Associate Director, Academic Affairs, Metropolitan University -- New York, USA

Sept 2019 – present

• Managed academic policy development and implementation for 5+ departments, ensuring alignment with institutional goals and accreditation standards.

• Oversaw curriculum review and revision cycles, leading to the launch of 3 new interdisciplinary programs and modernization of 10+ existing courses.

• Coordinated faculty development workshops on innovative teaching methodologies and assessment strategies, impacting over 150 faculty members annually.

• Analyzed student success metrics to identify areas for improvement, contributing to a 10% increase in four-year graduation rates.

Program Manager, Educational Initiatives, Liberty College -- New York, USA

Aug 2014 – Aug 2019

• Administered all operational aspects of two undergraduate degree programs, serving 800+ students and 50+ faculty members.

• Developed and managed program budgets totaling over $2M, achieving 98% adherence to financial plans.

• Designed and implemented a mentorship program for first-year students, increasing student retention by 8% in its first year.

• Collaborated with external partners to secure grant funding for educational projects, raising over $250,000 in additional resources.

Academic Coordinator, Empire State University -- New York, USA

Jan 2012 – July 2014

• Provided administrative support for faculty committees, including scheduling, minute-taking, and document preparation.

• Assisted in the onboarding process for new faculty members, ensuring smooth integration into academic departments.

• Maintained accurate student records and processed academic paperwork in compliance with university regulations.

• Organized and promoted academic events and workshops, increasing student participation by 20%.

Education

Columbia University, M.A. in Higher and Adult Education -- New York, USA

Sept 2017 – May 2019

New York University, B.A. in Educational Studies -- New York, USA

Sept 2008 – May 2012

Skills

Educational Administration: Curriculum Development, Program Management, Academic Policy, Accreditation, Student Information Systems (SIS), Faculty Relations, Budget Management, Strategic Planning

Institutional Effectiveness: Data Analysis, Performance Metrics, Quality Assurance, Compliance, Stakeholder Engagement, Process Improvement, Learning Outcomes Assessment

Leadership and Communication: Team Leadership, Project Management, Interdepartmental Collaboration, Public Speaking, Report Writing, Conflict Resolution, Mentorship

Technology Proficiency: Microsoft Office Suite (Advanced), Learning Management Systems (Canvas, Blackboard), Student Success Platforms, Data Visualization Tools