Olivia Clark

• Phone: +353 87 123 4567
• Email: olivia.clark@email.com
• Location: Dublin, Ireland
• LinkedIn: olivia-clark-library

Summary

Four years of experience in library operations, specialising in metadata creation, collection maintenance, and patron support within academic and public library settings. Proficient in integrated library systems and committed to enhancing resource accessibility and user experience.

Successfully managed cataloguing projects for over 5,000 new acquisitions and contributed to the digitisation of historical archives, improving discoverability by 30% for researchers.

Experience

Library Technician, Collections Services, Trinity College Dublin Library -- Dublin, Ireland

Mar 2021 – present

• Executed precise cataloguing of new print and electronic resources using MARC21 and RDA standards, maintaining an average of 150 items processed weekly.

• Managed interlibrary loan requests and document delivery, fulfilling approximately 70 requests per month with a 95% success rate.

• Assisted with the maintenance and troubleshooting of the Integrated Library System (Alma), ensuring data integrity and system functionality.

• Provided support for digital preservation initiatives, including scanning and metadata tagging for archival collections.

Library Assistant, Dublin City Public Libraries -- Dublin, Ireland

June 2019 – Feb 2021

• Provided frontline patron services, including circulation, reference assistance, and user account management for an average of 100 patrons daily.

• Organised and maintained library collections, ensuring accurate shelving and an inviting atmosphere for visitors.

• Assisted with programming and events, including children's reading groups and adult education workshops, increasing participation by 20% in specific programs.

• Trained new part-time staff on library policies, procedures, and basic ILS operations.

Education

Technological University Dublin, Higher Certificate in Library and Information Studies -- Dublin, Ireland

Sept 2017 – May 2019

Skills

Library Systems & Software: Alma, OCLC WorldShare Management Services, KOHA, MARC21, RDA, AACR2, SharePoint, Microsoft Office Suite

Technical Skills: Cataloguing, Metadata Creation, Interlibrary Loan, Digital Preservation, Collection Management, Serials Management, Database Management, Information Retrieval

Patron Services: Reference Assistance, Circulation Services, User Instruction, Customer Support, Community Engagement

Languages: English (Native), Irish (Basic)