Megan Thompson
- Phone: +61 412 345 678
- Email: megan.thompson.sw@email.com
- Location: Sydney, Australia
- LinkedIn: megan-thompson-socialworker
Summary
7 years of dedicated experience in social work, focused on empowering vulnerable individuals and families through comprehensive case management and advocacy in community settings. Successfully developed and implemented support programs that increased participant engagement by 25% and improved access to essential services for over 300 clients annually.
Adept at crisis intervention, psychosocial assessment, and collaborative care planning, consistently achieving positive client outcomes and fostering resilience within diverse populations. Proven ability to navigate complex systemic barriers and advocate effectively for client rights and well-being.
Experience
Senior Social Worker, Family Support Services Sydney -- Sydney, Australia
Mar 2020 – present
-
Managed a caseload of 40+ complex family cases, providing intensive support, crisis intervention, and referral to specialist services.
-
Developed and facilitated psychoeducational workshops for parents, leading to a 30% reduction in reported family conflicts.
-
Mentored junior social workers, providing guidance on best practices in child protection and family welfare.
-
Collaborated with inter-agency partners including schools, health services, and legal aid to ensure holistic client care.
Social Worker, Community Care Alliance NSW -- Parramatta, Australia
June 2017 – Feb 2020
-
Conducted comprehensive psychosocial assessments and developed individualized care plans for clients experiencing homelessness and mental health challenges.
-
Advocated for clients to access housing, employment, and healthcare, resulting in 85% of clients securing stable accommodation within 6 months.
-
Facilitated support groups for individuals recovering from substance abuse, fostering peer support and relapse prevention strategies.
-
Maintained accurate and confidential client records in compliance with ethical guidelines and organizational policies.
Junior Social Worker (Internship), Youth Horizons Australia -- Sydney, Australia
Jan 2016 – Dec 2016
-
Assisted senior social workers with case management, client intake, and program coordination for at-risk youth.
-
Participated in home visits and community outreach programs, gaining practical experience in direct client engagement.
-
Contributed to the development of recreational and skill-building activities for young people in residential care.
Education
University of Sydney, MSW in Master of Social Work (Professional Qualifying) -- Sydney, Australia
Feb 2015 – Dec 2016
Macquarie University, BSocSc in Bachelor of Social Science (Welfare Studies) -- Sydney, Australia
Feb 2012 – Nov 2014
Skills
Core Social Work Competencies: Case Management, Psychosocial Assessment, Crisis Intervention, Client Advocacy, Program Development, Group Facilitation, Ethical Practice, Cultural Competence, Trauma-Informed Care
Interpersonal & Communication: Active Listening, Empathy, Conflict Resolution, Negotiation, Inter-agency Collaboration, Report Writing, Public Speaking
Software & Systems: Microsoft Office Suite, Client Management Systems (CMS), Data Entry, Telehealth Platforms
Certifications: First Aid and CPR, Mental Health First Aid, Child Protection Training