Jennifer Green

• Phone: +353 87 123 4567
• Email: jennifer.green@email.com
• Location: Dublin, Ireland
• LinkedIn: jennifer-green-arbitration

Summary

Over 12 years of dedicated experience in alternative dispute resolution, successfully mediating and arbitrating complex commercial and workplace conflicts for both private and public sector clients. Consistently achieved resolution rates exceeding 85% through expert application of dispute resolution techniques and in-depth legal analysis. Adept at navigating high-stakes negotiations and fostering constructive dialogue to reach mutually beneficial agreements.

Experience

Senior Arbitrator & Mediator, Irish Centre for Dispute Resolution (ICDR) -- Dublin, Ireland

Mar 2018 – present

• Presided over 70+ arbitration cases, delivering legally sound and equitable awards in commercial, construction, and employment disputes.

• Mediated 150+ disputes, achieving successful settlements in 90% of cases by facilitating open communication and identifying common ground.

• Developed and delivered internal training modules on advanced mediation techniques, enhancing team effectiveness by 15%.

• Managed caseloads with an average of 10 active files, ensuring timely and efficient resolution processes.

Dispute Resolution Consultant, Resolution Ireland Advocates -- Dublin, Ireland

Sept 2013 – Feb 2018

• Provided expert consultation on dispute prevention and resolution strategies to corporate clients, reducing potential litigation costs by an estimated 20%.

• Facilitated conciliation processes for 50+ workplace disputes, improving employee relations and productivity.

• Drafted comprehensive settlement agreements and arbitration clauses, ensuring clarity and enforceability.

• Conducted conflict analysis and risk assessment for clients, advising on optimal dispute resolution pathways.

Legal Assistant, ADR Department, Law Society of Ireland -- Dublin, Ireland

June 2010 – Aug 2013

• Assisted in the preparation of arbitration hearings and mediation sessions, streamlining case management for senior arbitrators.

• Conducted legal research on contract law, employment law, and dispute resolution precedents critical to case outcomes.

• Managed administrative aspects of dispute resolution cases, ensuring adherence to procedural rules and deadlines.

• Organised and maintained confidential case files, upholding strict data privacy standards.

Education

University College Dublin, LL.M. in Master of Laws (LL.M.) in Arbitration & Dispute Resolution -- Dublin, Ireland

Sept 2011 – Sept 2012

Trinity College Dublin, LL.B. in Bachelor of Laws (LL.B.) -- Dublin, Ireland

Sept 2007 – June 2010

Skills

Dispute Resolution Techniques: Arbitration, Mediation, Conciliation, Negotiation, Conflict Analysis, Facilitation, Early Neutral Evaluation, Dispute System Design

Legal Expertise: Contract Law, Employment Law, Commercial Law, Tort Law, Civil Procedure, ADR Legislation, Legal Research

Communication & Interpersonal Skills: Active Listening, Persuasion, Cross-Cultural Communication, Stakeholder Management, Report Writing, Public Speaking, Empathy

Case Management & Technology: Case Management Software, Microsoft Office Suite, Online Dispute Resolution (ODR) Platforms, Legal Databases, Document Management

Certifications & Memberships: Certified Mediator (Mediators' Institute of Ireland), Fellow of the Chartered Institute of Arbitrators (FCIArb), Member of the Law Society of Ireland