Rachel Wright

• Phone: +61 412 345 678
• Email: rachel.wright@email.com
• Location: Sydney, Australia
• LinkedIn: rachel-wright-freight

Summary

Leveraging 7+ years of expertise in international logistics and supply chain management, I have consistently optimized freight operations and reduced transit times by an average of 15% for diverse client portfolios. Proven ability to navigate complex customs regulations and streamline global shipping processes, specializing in both FCL and LCL ocean freight, as well as air cargo solutions.

Adept at building strong carrier relationships and implementing cost-effective forwarding strategies, resulting in a 10% reduction in shipping expenses while maintaining high service levels. Committed to delivering seamless end-to-end freight solutions and enhancing customer satisfaction through proactive communication and problem-solving.

Experience

Senior Freight Forwarding Specialist, Pacific Global Logistics -- Sydney, Australia

Mar 2020 – present

• Managed a portfolio of over 50 key accounts, coordinating international freight movements across Asia-Pacific, Europe, and North America.

• Negotiated competitive rates with shipping lines and airlines, achieving an average 12% cost saving on major routes for clients.

• Developed and implemented optimized routing strategies that reduced average transit times by 18% for critical shipments.

• Spearheaded the integration of new track-and-trace software, improving visibility and reducing customer inquiries by 25%.

• Provided expert advice on customs compliance, Incoterms, and trade agreements, ensuring smooth import/export operations.

Freight Forwarding Coordinator, Oceanic Cargo Solutions -- Sydney, Australia

July 2016 – Feb 2020

• Coordinated over 200 monthly international shipments, including FCL, LCL, and air freight, for diverse industries such as retail and manufacturing.

• Prepared and processed all necessary documentation, including Bills of Lading, AWB, customs declarations, and commercial invoices.

• Managed communication with carriers, customs brokers, and overseas agents to ensure timely and efficient cargo delivery.

• Resolved shipment discrepancies and logistical challenges proactively, minimizing delays and mitigating potential costs.

• Assisted in onboarding new clients by explaining freight processes and providing tailored logistics solutions.

Education

University of Sydney, Bachelor of Commerce in Logistics and Supply Chain Management -- Sydney, Australia

Mar 2013 – June 2016

Skills

Freight Forwarding Expertise: Ocean Freight (FCL/LCL), Air Freight, Road Freight, Multimodal Transport, Customs Clearance, Incoterms 2020, Dangerous Goods Regulations, Project Cargo

Logistics & Operations: Supply Chain Management, Route Optimization, Carrier Negotiation, Shipment Tracking, Warehouse Management, Inventory Control, Export/Import Documentation, Freight Cost Analysis

Software & Tools: CargoWise One, SAP Logistics, Microsoft Office Suite, CRM Systems, Freight Management Systems

Compliance & Regulations: Customs Regulations (Australia), International Trade Law, Bio-security Requirements, HS Codes, Free Trade Agreements