Liam Carter

• Phone: +353 87 123 4567
• Email: liam.carter@email.com
• Location: Dublin, Ireland
• LinkedIn: liam-carter-pest-control

Summary

Six years of dedicated experience in comprehensive pest control operations, specializing in the identification, treatment, and prevention of diverse pest infestations for commercial and residential clients. Proven ability to implement Integrated Pest Management (IPM) strategies, ensuring effective and environmentally responsible solutions while maintaining high client satisfaction.

Adept at conducting thorough inspections, deploying various control methods including baiting, trapping, and chemical applications, and providing exceptional customer education on pest prevention. Committed to upholding safety standards and regulatory compliance in all pest management activities.

Experience

Senior Pest Control Technician, PestGuard Ireland -- Dublin, Ireland

Mar 2021 – present

• Led a team of 3 junior technicians, overseeing daily routes and ensuring adherence to safety protocols and service quality standards.

• Successfully managed a portfolio of over 50 commercial accounts, including hospitality and food service establishments, achieving a 95% client retention rate.

• Implemented advanced rodent exclusion techniques, reducing re-infestation rates by 20% across assigned properties.

• Trained new hires on effective pest identification, treatment application, and customer communication best practices.

Pest Control Technician, EcoPest Solutions Dublin -- Dublin, Ireland

July 2018 – Feb 2021

• Conducted detailed inspections and assessments for various pest issues, including insects, rodents, and birds, for residential and light commercial clients.

• Applied a range of pest control treatments, such as insecticide sprays, rodenticides, and fumigants, in compliance with Irish Pesticide Regulations.

• Provided clear and concise recommendations to clients on sanitation, structural repairs, and preventive measures to minimize future pest activity.

• Maintained accurate service records, treatment logs, and inventory of pest control products.

Education

Technological University Dublin (TU Dublin), Higher Certificate in Applied Science (Pest Management) -- Dublin, Ireland

Sept 2016 – June 2018

Skills

Pest Management Expertise: Integrated Pest Management (IPM), Insect Identification, Rodent Control, Bird Management, Termite Treatment, Wildlife Exclusion, Fumigation, Baiting Systems, Chemical Application, Non-Chemical Methods

Technical Skills: Pesticide Application Equipment Operation, Safety Data Sheet (SDS) Interpretation, Digital Reporting Systems, GPS Navigation, Ladder Safety

Regulatory & Safety: Irish Pesticide Regulations (S.I. No. 155 of 2012), COSHH Regulations, Health & Safety Protocols, Risk Assessment, Environmental Protection Agency (EPA) Guidelines, First Aid

Client Services: Customer Education, Problem Solving, Communication, Relationship Building, Complaint Resolution