Olivia Reed

• Phone: +61 412 345 678
• Email: olivia.reed@email.com
• Location: Sydney, Australia
• LinkedIn: olivia-reed-railops

Summary

Over 9 years of dedicated experience in ensuring safe and efficient rail network operations, encompassing critical roles in train control and signalling. Proven ability to manage complex traffic flows, respond effectively to incidents, and implement safety protocols to maintain schedule adherence and passenger safety across metropolitan and regional lines.

Experience

Train Control Officer, Sydney Trains -- Sydney, Australia

Mar 2019 – present

• Orchestrate real-time movement of over 1,500 daily passenger and freight trains across multiple lines, maintaining a 98% on-time performance rate.

• Utilise advanced signalling systems (e.g., Automatic Train Protection

• ATP) to prevent collisions and over-speed events, ensuring compliance with strict safety regulations.

• Lead incident response efforts during track obstructions, equipment failures, and emergencies, coordinating with emergency services and maintenance teams to minimise disruption.

• Implemented new communication protocols for track workers, reducing unsafe track access incidents by 15% through clear and concise radio communication.

Signaller, NSW TrainLink -- Newcastle, Australia

Aug 2015 – Feb 2019

• Operated complex interlocking systems and signal boxes to safely route trains and manage track occupancy within assigned sectors, handling an average of 200 train movements daily.

• Issued track warrants and authorities for maintenance crews, ensuring absolute protection and adherence to safe working limits.

• Conducted routine inspections of signalling equipment and reported defects promptly, contributing to a 10% reduction in signal-related delays.

• Trained junior signallers on operational procedures, emergency protocols, and the use of various control panel technologies.

Assistant Signaller, RailCorp (now Sydney Trains) -- Strathfield, Australia

Feb 2013 – July 2015

• Supported senior signallers in managing train movements and track occupancy, gaining foundational knowledge of rail network operations.

• Assisted in log-keeping, incident reporting, and communication with train crews and control centres.

• Developed proficiency in interpreting track diagrams, signalling indications, and operational manuals.

• Completed comprehensive internal training modules on rail safety, rules and procedures, and emergency response.

Education

University of Technology Sydney, Bachelor of Business in Logistics and Supply Chain Management -- Sydney, Australia

Feb 2009 – Nov 2012

Skills

Rail Operations & Control: Train Control Systems, Signalling Systems (SSI, ATP), Rail Traffic Management, Incident Management, Emergency Response, Network Optimisation, Track Occupancy Management, Safeworking Procedures, Radio Communication Protocols

Technical & Software: SCADA Systems, Train Management Systems (TMS), Operational Control Systems, Microsoft Office Suite, GIS mapping (basic)

Safety & Compliance: Rail Safety National Law (RSNL), Occupational Health and Safety (OHS), Risk Assessment, Compliance Audits, Hazard Identification, Fatigue Management

Interpersonal Skills: Critical Thinking, Problem Solving, Decision Making, Team Collaboration, Communication (Verbal & Written), Stress Management, Situational Awareness