Brandon Carter

• Phone: +1 416 555 0123
• Email: brandon.carter@email.com
• Location: Toronto, Canada
• LinkedIn: brandoncarter-qc

Summary

Led the implementation and optimization of Quality Management Systems across diverse manufacturing environments for over 9 years, achieving ISO 9001:2015 certification and reducing non-conformance rates by an average of 18%. Expertise in developing robust quality control protocols, conducting comprehensive audits, and driving continuous improvement initiatives to enhance product integrity and operational efficiency.

Proven ability to manage cross-functional teams, implement statistical process control (SPC) methodologies, and leverage data analytics to proactively identify and mitigate quality risks, ensuring adherence to regulatory standards such as GMP and HACCP.

Experience

Senior Quality Control Systems Manager, Maple Leaf Foods -- Toronto, Canada

Mar 2019 – present

• Oversaw the successful implementation of a new QMS across three production facilities, resulting in a 25% reduction in customer complaints and a 10% improvement in first-pass yield.

• Developed and executed internal audit programs, identifying critical gaps and leading corrective actions that secured re-certification for ISO 9001:2015 and FSSC 22000.

• Managed a team of 8 Quality Assurance professionals, providing mentorship and training on advanced QC techniques and regulatory compliance, boosting team efficiency by 15%.

• Implemented statistical process control (SPC) for key production lines, leading to a 20% decrease in process variability and a significant reduction in material waste.

Quality Control Systems Analyst, Magna International -- Aurora, Canada

June 2015 – Feb 2019

• Supported the design and implementation of quality control systems for automotive components, contributing to a 12% reduction in defect rates on critical parts.

• Conducted root cause analysis for quality deviations using 8D methodology, leading to effective preventive measures and process improvements.

• Participated in external supplier audits, evaluating their quality management systems and ensuring compliance with Magna's stringent quality specifications.

• Developed and maintained quality documentation, including SOPs, work instructions, and quality records, ensuring full traceability and regulatory adherence.

Education

University of Toronto, Master of Engineering (MEng) in Industrial Engineering -- Toronto, Canada

Sept 2014 – May 2015

Ryerson University (now Toronto Metropolitan University), Bachelor of Engineering (BEng) in Mechanical Engineering -- Toronto, Canada

Sept 2010 – Apr 2014

Skills

Quality Management Systems: ISO 9001:2015, GMP, HACCP, FSSC 22000, Six Sigma, Lean Manufacturing, QMS Implementation & Auditing

Quality Tools & Methodologies: Statistical Process Control (SPC), Root Cause Analysis (8D, 5 Whys), FMEA, Control Plans, PPAP, APQP, MSA, CAPA

Software & Data Analysis: Minitab, Microsoft Excel (Advanced), SAP QM, Quality Management Software (e.g., MasterControl), Tableau

Leadership & Communication: Team Leadership, Cross-functional Collaboration, Technical Documentation, Training & Development, Stakeholder Management

Regulatory Compliance: Food Safety Regulations (CFIA), Automotive Industry Standards, Health Canada Regulations