Ashley Hall

• Phone: +1 416 555 0123
• Email: ashley.hall@email.com
• Location: Toronto, Canada
• LinkedIn: ashleyhallhsw

Summary

Four years of experience providing compassionate and effective patient care in diverse healthcare settings. Proficient in assisting patients with daily living activities, monitoring vital signs, and ensuring a safe and hygienic environment, contributing to improved patient well-being and operational efficiency.

Demonstrated ability to collaborate effectively with healthcare teams, maintain accurate patient records, and communicate clearly with patients and their families, consistently upholding high standards of care and patient satisfaction.

Experience

Healthcare Support Worker, Mount Sinai Hospital -- Toronto, Canada

Mar 2021 – present

• Assisted an average of 15-20 patients daily with personal care, mobility, and feeding, ensuring comfort and dignity.

• Monitored and accurately recorded vital signs, glucose levels, and intake/output for over 30 patients weekly, promptly reporting changes to nursing staff.

• Maintained cleanliness and organization of patient rooms and common areas, adhering to infection control protocols and reducing cross-contamination risks.

• Supported patient rehabilitation exercises and ambulation, contributing to a 10% improvement in patient mobility post-procedure.

• Provided emotional support and companionship to patients, enhancing their overall hospital experience and reducing anxiety levels.

Patient Care Assistant, Sunnybrook Health Sciences Centre -- Toronto, Canada

June 2019 – Feb 2021

• Aided registered nurses in delivering basic patient care, including bed making, repositioning, and personal hygiene for up to 12 patients per shift.

• Assisted with patient transfers and discharges, ensuring safe and efficient transitions and proper documentation.

• Managed and restocked medical supplies in patient rooms, contributing to uninterrupted care delivery.

• Observed and reported any changes in patient condition or behavior to the nursing team, facilitating timely interventions.

Education

George Brown College, Certificate in Personal Support Worker Certificate -- Toronto, Canada

Sept 2018 – May 2019

University of Toronto, Bachelor of Arts in Health Studies -- Toronto, Canada

Sept 2014 – Apr 2018

Skills

Patient Care & Support: Activities of Daily Living (ADLs), Vital Sign Monitoring, Mobility Assistance, Personal Hygiene, Feeding Assistance, Catheter Care, Specimen Collection

Healthcare Operations: Infection Control, Patient Documentation, Supply Management, Bedside Reporting, Electronic Health Records (EHR) systems

Communication & Interpersonal: Active Listening, Empathy, Team Collaboration, Patient Education, Family Communication, Conflict Resolution

Safety & Compliance: Patient Safety, Fall Prevention, WHMIS, First Aid, CPR, Privacy and Confidentiality (PHIPA)