Jennifer Reed

• Phone: +1 416 555 0123
• Email: jennifer.reed@email.com
• Location: Toronto, Canada
• LinkedIn: jennifer-reed-billing

Summary

Four years of dedicated experience as a Billing and Posting Clerk, proficient in maintaining accurate financial records and optimizing revenue cycles. Successfully processed an average of 300 invoices and payments daily, ensuring timely and precise account reconciliation.

Adept at utilizing advanced accounting software and adhering to strict financial compliance standards, contributing to a 15% reduction in billing discrepancies over the past two years. Committed to fostering efficient financial operations and supporting organizational fiscal health.

Experience

Senior Billing and Posting Clerk, Maple Leaf Health Services -- Toronto, Canada

Mar 2022 – present

• Managed and processed over 350 patient invoices and insurance claims daily, ensuring accurate coding and timely submission.

• Reconciled daily payment postings against bank deposits, identifying and resolving discrepancies to maintain financial integrity.

• Trained two new billing clerks on company procedures and billing software, improving team efficiency by 20%.

• Implemented new electronic filing system for billing records, reducing paper usage by 40% and improving retrieval times.

Billing and Posting Clerk, Northwood Medical Centre -- Toronto, Canada

Jan 2020 – Feb 2022

• Processed patient co-payments, deductibles, and outstanding balances, accurately posting transactions to patient accounts.

• Reviewed and verified billing statements for accuracy, correcting errors before dispatch to patients and insurance providers.

• Assisted in resolving complex billing inquiries from patients and insurance companies, maintaining high levels of customer satisfaction.

• Contributed to a 10% reduction in outstanding accounts receivable by proactively following up on unpaid claims.

Education

George Brown College, Diploma in Business Administration – Accounting -- Toronto, Canada

Sept 2018 – Apr 2020

Skills

Billing and Accounting Software: QuickBooks, Sage 50, Accpac, Microsoft Dynamics GP, Cerner, Epic

Financial Operations: Invoice Processing, Payment Posting, Account Reconciliation, Claims Processing, Revenue Cycle Management, Accounts Receivable, Accounts Payable

Data Management: Data Entry, Record Keeping, Financial Reporting, Spreadsheet Management (Excel)

Compliance and Standards: HIPAA Compliance, OHIP Billing Guidelines, Financial Auditing Principles, Data Privacy Regulations

Office Productivity: Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, Document Management Systems