Daniel Carter

• Phone: +353 87 123 4567
• Email: daniel.carter@email.com
• Location: Dublin, Ireland
• LinkedIn: danielcarterdriver

Summary

Over 7 years of experience in direct store delivery and sales, consistently exceeding sales targets by an average of 15% through proactive customer engagement and efficient route management. Adept at building strong client relationships, managing inventory, and ensuring timely product distribution within the fast-moving consumer goods (FMCG) sector.

Skilled in operating various commercial vehicles, maintaining meticulous delivery logs, and leveraging sales techniques to identify and capitalize on upselling opportunities. Committed to enhancing brand presence and customer satisfaction through reliable service and professional representation.

Experience

Driver/Sales Representative, Musgrave Retail Partners Ireland -- Dublin, Ireland

Mar 2019 – present

• Managed a daily route of 20+ retail accounts, ensuring timely delivery and merchandising of a diverse product range.

• Increased monthly sales revenue by 18% within designated territory by actively promoting new products and securing additional shelf space.

• Resolved customer inquiries and issues on-site, maintaining a 95% satisfaction rate and fostering long-term relationships.

• Operated and maintained a 3.5-ton commercial vehicle, adhering to all road safety regulations and company policies.

• Conducted daily inventory checks and managed order forms, reducing stock discrepancies by 10%.

Delivery Driver & Merchandiser, BWG Foods -- Dublin, Ireland

Aug 2016 – Feb 2019

• Executed up to 30 deliveries per day to independent retailers and convenience stores across the greater Dublin area.

• Assisted clients with product placement and display optimization, leading to an average 12% increase in product visibility.

• Processed cash and card payments accurately, reconciling daily transactions with zero discrepancies.

• Maintained accurate delivery logs and vehicle inspection reports, ensuring compliance with company standards.

• Provided product information and support to store owners, contributing to a 5% growth in repeat orders.

Education

Dublin Institute of Technology (Technological University Dublin), Certificate in Logistics and Supply Chain Management -- Dublin, Ireland

Sept 2015 – June 2016

Colaiste Dhulaigh College of Further Education, QQI Level 5 Certificate in Business Studies -- Dublin, Ireland

Sept 2013 – June 2015

Skills

Driving & Logistics: Route Optimization, Commercial Vehicle Operation, GPS Navigation, Inventory Management, Load Securing, Pre-Trip Inspections, Delivery Scheduling, Multi-Drop Deliveries

Sales & Customer Service: Direct Store Delivery (DSD), Account Management, Upselling, Product Merchandising, Customer Relationship Management (CRM), Order Taking, Payment Processing, Conflict Resolution

Technical & Administrative: Microsoft Office Suite, Handheld Devices, Daily Reporting, Safety Compliance, Data Entry, Time Management, Problem Solving

Licenses & Certifications: Full Irish Driving Licence (Class C1), CPC (Certificate of Professional Competence), Manual Handling Certificate