Brittany Wright

• Phone: +1 416 555 0123
• Email: brittany.wright@email.com
• Location: Toronto, Canada
• LinkedIn: brittany.wright.hfe

Summary

Applying 7 years of expertise in human factors engineering to optimize system performance and user experience across complex environments. Proven ability to integrate ergonomic principles into design processes, leading to significant improvements in safety, efficiency, and user satisfaction.

Specialized in conducting rigorous human-system interaction analyses, developing comprehensive usability testing protocols, and translating intricate cognitive and physical ergonomics research into actionable design recommendations for diverse product lifecycles.

Experience

Senior Human Factors Engineer, Cognitive Solutions Inc. -- Toronto, Canada

Mar 2020 – present

• Led human factors integration for a critical medical device, reducing user error rates by 25% through iterative design and usability testing.

• Developed and implemented a new ergonomic assessment framework for industrial workstations, improving employee comfort scores by 30% and decreasing reported musculoskeletal issues by 15%.

• Conducted task analysis and cognitive walkthroughs for enterprise software, resulting in a 20% reduction in training time for new users.

• Mentored junior human factors engineers on best practices for user research, data analysis, and regulatory compliance (CSA Z412, ISO 9241).

Human Factors Consultant, ErgoDesign Consulting -- Toronto, Canada

Aug 2017 – Feb 2020

• Provided human factors expertise to clients in aerospace and automotive sectors, contributing to the redesign of cockpit interfaces and in-car infotainment systems.

• Facilitated workshops on human-centred design principles, educating design and engineering teams on incorporating user needs early in the development cycle.

• Performed heuristic evaluations and expert reviews on various digital and physical products, identifying critical usability issues for over 15 projects.

• Authored detailed human factors reports and recommendations, influencing design decisions that enhanced product safety and user efficiency.

Junior Ergonomics Analyst, Innovate Canada Labs -- Mississauga, Canada

Jan 2016 – July 2017

• Assisted in conducting ergonomic risk assessments for manufacturing environments, identifying high-risk tasks and proposing modifications.

• Collected anthropometric data and applied it to workstation design, improving adjustability and reducing discomfort for diverse user populations.

• Supported usability testing sessions, documenting user interactions and contributing to the analysis of qualitative and quantitative data.

• Researched and summarized relevant human factors literature to inform design guidelines for new product development.

Education

University of Toronto, Master of Engineering (MEng) in Industrial Engineering (Human Factors & Ergonomics) -- Toronto, Canada

Sept 2015 – Dec 2016

University of Waterloo, Bachelor of Applied Science (BASc) in Systems Design Engineering -- Waterloo, Canada

Sept 2011 – Apr 2015

Skills

Human Factors & Ergonomics: Cognitive Ergonomics, Physical Ergonomics, Usability Engineering, User-Centred Design, Task Analysis, Human-System Interaction, Workload Assessment, Error Analysis, Anthropometry, Biomechanics

Research & Analysis: Qualitative Research, Quantitative Research, Usability Testing, Heuristic Evaluation, Eye-Tracking, Surveys, Interviews, Statistical Analysis (SPSS, R), Data Visualization

Design & Prototyping: Wireframing, Prototyping (Figma, Sketch), CAD Software (SolidWorks), Interface Design, Design Guidelines, User Flows

Standards & Regulations: ISO 9241, ISO 11064, CSA Z412, IEC 62366, FDA Human Factors Guidance, Aviation Human Factors Standards

Software & Tools: Microsoft Office Suite, JIRA, Confluence, Adobe XD, Morae, Qualtrics, SPSS, RStudio