Jennifer Young

• Phone: +44 7911 123456
• Email: jennifer.young@email.com
• Location: London, UK
• LinkedIn: jenniferyoungcommunity

Summary

Led the strategic development and implementation of community support programs for over 7 years, resulting in a 25% increase in participant engagement at the Westminster Community Hub. Expert in securing funding, managing multi-disciplinary teams, and fostering collaborative partnerships to address complex social needs.

Adept at cultivating inclusive environments and driving positive social impact through data-driven program evaluation and continuous improvement initiatives. Successfully managed annual budgets exceeding £500,000 for various community welfare projects.

Experience

Senior Community Programme Lead, Camden Social Inclusion Project -- Camden, London, UK

Mar 2020 – present

• Oversaw a portfolio of 5+ community development programs, increasing service uptake by 30% through targeted outreach and partnership building with local charities.

• Managed a team of 15 community workers and volunteers, providing mentorship and professional development opportunities that reduced staff turnover by 15%.

• Secured over £1.2 million in grant funding from government bodies and private foundations for new and existing social welfare initiatives.

• Implemented a new impact measurement framework, demonstrating a 20% improvement in participant outcomes across key mental health and employment support programs.

Community Engagement Coordinator, Westminster Community Hub -- Westminster, London, UK

Sept 2016 – Feb 2020

• Coordinated and delivered over 50 community events and workshops annually, engaging an average of 2,500 residents in health, education, and social activities.

• Developed and maintained relationships with 20+ local stakeholders, including schools, local authorities, and resident associations, to identify community needs and resources.

• Recruited, trained, and supervised a volunteer base of 30 individuals, enhancing program delivery capacity by 40%.

• Contributed to successful funding applications, helping to secure £250,000 for a youth mentorship program.

Junior Project Officer, Islington Youth Services -- Islington, London, UK

July 2014 – Aug 2016

• Assisted in the planning and execution of youth development programs, supporting over 100 young people annually with educational and recreational activities.

• Conducted needs assessments and surveys to gather feedback from program participants, informing program adjustments and improvements.

• Maintained accurate records and databases for program participants and activities, ensuring compliance with data protection regulations.

• Facilitated workshops on life skills and career readiness for young adults, improving participant engagement by 10%.

Education

University College London (UCL), MSc in Social Policy -- London, UK

Sept 2013 – Sept 2014

King's College London, BA (Hons) in Sociology -- London, UK

Sept 2010 – June 2013

Skills

Program Management & Development: Grant Writing, Budget Management, Stakeholder Engagement, Needs Assessment, Program Evaluation, Policy Implementation, Strategic Planning, Project Lifecycle Management

Community Engagement & Outreach: Community Organising, Volunteer Management, Public Speaking, Workshop Facilitation, Intercultural Communication, Conflict Resolution, Advocacy

Leadership & Team Management: Team Building, Mentorship, Performance Management, Cross-Functional Collaboration, Staff Training & Development, Delegation

Data & Reporting: Impact Measurement, Data Analysis, Report Writing, CRM Software, Microsoft Office Suite, Survey Tools