Rachel Carter

• Phone: +1 416 555 0123
• Email: rachel.carter@email.com
• Location: Toronto, Canada
• LinkedIn: rachelcartercompliance

Summary

Led the development and implementation of robust compliance frameworks for financial institutions over 9 years, ensuring adherence to OSC, OSFI, and FINTRAC regulations. Successfully mitigated regulatory risks and enhanced operational integrity through proactive compliance strategies.

Instrumental in reducing compliance-related penalties by 40% and improving internal audit scores by 25% across diverse financial products, including investment banking, wealth management, and retail banking.

Experience

Senior Compliance Manager, Northbridge Financial Group -- Toronto, Canada

Mar 2019 – present

• Managed a team of 8 compliance analysts, overseeing regulatory reporting, policy development, and internal investigations for capital markets operations.

• Developed and implemented an enhanced AML/ATF compliance program, resulting in zero regulatory findings during the 2022 FINTRAC audit.

• Advised executive leadership on emerging regulatory changes and their impact on business strategy, including new IFRS 9 and IFRS 17 requirements.

• Orchestrated the successful remediation of 15 high-risk compliance gaps identified in previous internal audits, improving overall compliance posture.

Compliance Officer, Maple Leaf Wealth Management -- Toronto, Canada

June 2015 – Feb 2019

• Ensured firm-wide adherence to IIROC and MFDA rules for investment advisors and portfolio managers, covering client suitability, trade supervision, and marketing materials.

• Conducted regular compliance training for over 150 employees, improving staff understanding of regulatory obligations and ethical conduct by 30%.

• Played a key role in responding to regulatory inquiries and examinations, successfully resolving 95% of issues without escalations.

• Implemented a new electronic surveillance system for communications, reducing potential regulatory breaches by 20%.

Junior Compliance Analyst, Bay Street Bank -- Toronto, Canada

Sept 2013 – May 2015

• Assisted in the review of client onboarding processes for retail banking, ensuring compliance with KYC/CDD requirements.

• Supported the compliance team in preparing quarterly regulatory reports for OSFI and the Bank of Canada.

• Conducted research on new and proposed financial regulations, providing summaries and impact analyses to senior compliance officers.

• Maintained compliance registers and databases, ensuring accuracy and accessibility of critical regulatory information.

Education

University of Toronto, MFE in Master of Financial Economics -- Toronto, Canada

Sept 2012 – Aug 2013

York University, Bachelor of Arts (Honours) in Economics -- Toronto, Canada

Sept 2009 – May 2012

Skills

Regulatory Expertise: OSC, OSFI, FINTRAC, IIROC, MFDA, AML/ATF, KYC/CDD, GDPR, Basel III, Solvency II, IFRS

Compliance Management: Regulatory Risk Assessment, Policy Development, Internal Controls, Compliance Audits, Regulatory Reporting, Ethics & Governance, Whistleblower Programs

Software & Tools: GRC Platforms (e.g., Archer, MetricStream), Microsoft Office Suite, Bloomberg Terminal, LexisNexis Accurint, Salesforce

Analytical Skills: Data Analysis, Risk Mitigation, Due Diligence, Forensic Analysis, Root Cause Analysis, Trend Identification

Soft Skills: Leadership, Team Management, Stakeholder Communication, Negotiation, Problem-Solving, Training & Development