Daniel Lewis

• Phone: +61 2 9012 3456
• Email: daniel.lewis@email.com
• Location: Sydney, Australia
• LinkedIn: daniel-lewis-lp

Summary

Over 10 years of dedicated experience in developing and implementing comprehensive loss prevention strategies across large retail environments. Proven track record of reducing shrinkage by an average of 15% through proactive risk assessments, robust security protocols, and advanced investigative techniques.

Expert in integrating CCTV systems, alarm monitoring, and inventory control measures to safeguard assets and ensure a secure operational environment. Skilled in leading and mentoring loss prevention teams to achieve optimal performance and foster a culture of compliance.

Experience

Loss Prevention Manager, Myer -- Sydney, Australia

Mar 2019 – present

• Managed all aspects of loss prevention for a flagship department store, overseeing a team of 8 loss prevention officers.

• Reduced annual inventory shrinkage by 18% (AUD $1.2M) through enhanced surveillance, data analysis, and staff training initiatives.

• Implemented new self-checkout monitoring procedures, leading to a 25% decrease in related theft incidents.

• Developed and delivered quarterly loss prevention training modules for over 300 retail staff, improving awareness and compliance.

Senior Loss Prevention Officer, Woolworths Group -- Sydney, Australia

Aug 2015 – Feb 2019

• Conducted internal and external investigations into theft, fraud, and policy violations, resulting in 75+ successful apprehensions and recovery of over AUD $250,000 in assets.

• Utilized CCTV and POS data analysis to identify high-risk areas and implement targeted preventative measures.

• Collaborated with local law enforcement on complex cases, ensuring adherence to legal protocols and successful prosecution.

• Trained new loss prevention personnel on investigative techniques, report writing, and de-escalation strategies.

Loss Prevention Officer, Kmart Australia -- Parramatta, Australia

Jan 2013 – July 2015

• Monitored sales floors and back-of-house areas to deter and detect theft, protecting company assets.

• Responded to alarm activations and initiated appropriate security procedures.

• Conducted routine security audits and reported on compliance with company policies.

• Assisted in the maintenance and troubleshooting of security equipment, including CCTV and alarm systems.

Education

University of Sydney, Bachelor of Arts in Criminology -- Sydney, Australia

Mar 2009 – Nov 2012

Skills

Loss Prevention & Security Management: Shrinkage Reduction, Asset Protection, Internal/External Investigations, Retail Security, CCTV Surveillance, Alarm Systems, Inventory Control, Risk Assessment, Fraud Detection, Policy Development & Enforcement, Emergency Response Planning, Physical Security

Data Analysis & Reporting: POS Exception Reporting, Data Interpretation, Trend Analysis, Incident Reporting, Case Management Software, Microsoft Excel

Leadership & Training: Team Leadership, Staff Training & Development, Conflict Resolution, De-escalation Techniques, Stakeholder Communication, Performance Management

Compliance & Legal: Retail Loss Prevention Best Practices, Workplace Health & Safety, Legal Compliance, Evidence Collection & Preservation