Liam Clark

• Phone: +353 87 123 4567
• Email: liam.clark@email.com
• Location: Dublin, Ireland
• LinkedIn: liam-clark-telecom

Summary

Over 7 years of hands-on experience in the installation, maintenance, and repair of telecommunications lines and equipment, ensuring high-quality service delivery across fibre optic and copper networks. Proven ability to diagnose complex network faults and implement effective solutions, consistently improving network reliability and customer satisfaction. Adept at working independently and as part of a team to meet stringent service level agreements (SLAs) and safety standards.

Experience

Senior Telecommunications Technician, EirGrid Telecom Services -- Dublin, Ireland

Mar 2020 – present

• Led a team of 3 technicians in the installation and commissioning of new fibre optic infrastructure for commercial and residential clients, completing over 50 projects annually.

• Diagnosed and resolved complex line faults, including signal loss, impedance issues, and physical damage, reducing average repair times by 15%.

• Conducted routine preventative maintenance on copper and fibre optic networks, extending asset lifespan and minimizing unplanned outages.

• Trained junior technicians on safe work practices, equipment operation, and troubleshooting methodologies, enhancing team proficiency and safety compliance.

Telecommunications Line Installer, Virgin Media Ireland -- Dublin, Ireland

Sept 2016 – Feb 2020

• Installed and configured broadband, TV, and phone services for residential and business customers, achieving a 98% first-time fix rate.

• Performed aerial and underground cable installations, splicing fibre optic cables, and terminating copper lines in accordance with industry standards.

• Utilized optical time-domain reflectometers (OTDRs) and cable certifiers to test network performance and identify potential issues.

• Managed equipment inventory and vehicle maintenance, ensuring readiness for daily service calls and emergency repairs.

Education

Technological University Dublin (TU Dublin), Higher Certificate in Engineering in Telecommunications Systems -- Dublin, Ireland

Sept 2014 – June 2016

Skills

Technical Skills: Fibre Optic Splicing, Copper Cable Termination, OTDR Testing, Cable Certifiers, Network Troubleshooting, DSL/Broadband Installation, VoIP Systems, RF Testing, Aerial & Underground Installation, OSP Engineering, Fusion Splicing

Tools & Equipment: Power Meters, Light Sources, Cable Locators, Hand Tools, Power Tools, Multimeters, Spectrum Analyzers, Safety Equipment (PPE)

Industry Knowledge: Telecommunications Standards (ITU-T, IEEE), Health & Safety Regulations, Network Architecture, Data Communication Protocols, Customer Service