Brandon King

• Phone: +61 412 345 678
• Email: brandon.king@email.com
• Location: Sydney, Australia
• LinkedIn: brandonkingd2d

Summary

Consistently exceeded sales targets by an average of 15% over five years, specializing in direct consumer engagement and product demonstrations. Proven ability to build immediate rapport with diverse customer segments, converting cold calls into loyal clientele through persuasive communication and comprehensive product knowledge.

Demonstrated expertise in navigating varied residential and commercial territories, effectively managing sales routes, and providing exceptional post-sale support to ensure customer satisfaction and repeat business. Skilled in identifying customer needs and tailoring sales pitches for optimal conversion rates.

Experience

Senior Direct Sales Agent, Sydney Home Solutions -- Sydney, Australia

Mar 2020 – present

• Achieved top sales agent status for 10 consecutive quarters, exceeding individual quotas by an average of 18% for home improvement products.

• Mentored and trained 5 new sales representatives, improving team's average closing rate by 12% within their first three months.

• Developed and implemented a new customer follow-up protocol, resulting in a 25% increase in customer retention and referral rates.

• Successfully introduced and sold new product lines, contributing to a 15% market share growth in assigned territories.

Door-to-Door Sales Specialist, Australian Energy Direct -- Sydney, Australia

Aug 2017 – Feb 2020

• Generated an average of 10 new energy contract sign-ups per week through direct residential outreach.

• Consistently met and exceeded weekly sales targets by at least 10%, contributing to regional sales growth.

• Effectively communicated complex energy plans and benefits to potential customers, resulting in high conversion rates.

• Managed and organized daily sales routes for maximum efficiency, covering an average of 50-70 households per day.

Newspaper Vendor & Subscriber Outreach, Local News Distribution Co. -- Parramatta, Australia

May 2015 – July 2017

• Increased daily newspaper sales by 20% at assigned street locations through proactive customer engagement.

• Successfully acquired new weekly subscribers through direct interaction, averaging 5 new sign-ups per week.

• Managed inventory and cash transactions accurately, ensuring daily reconciliation and reporting.

• Developed strong customer relationships, fostering repeat business and positive community interactions.

Education

TAFE NSW, Sydney Institute, Certificate IV in Business Administration -- Sydney, Australia

Feb 2014 – Feb 2015

Skills

Sales & Customer Engagement: Direct Sales, Cold Calling, Prospecting, Objection Handling, Relationship Building, Product Demonstration, Closing Techniques, Customer Retention, Upselling, Cross-selling

Communication & Interpersonal: Active Listening, Persuasion, Negotiation, Public Speaking (one-on-one), Conflict Resolution, Rapport Building, Empathy

Business Operations: Route Planning, Territory Management, Sales Reporting, Cash Handling, Inventory Management, CRM Software (basic), Time Management, Goal Setting

Product Knowledge: Home Improvement Products, Energy Services, Subscription-based Services, Consumer Goods