Brittany Young

• Phone: +44 7911 123456
• Email: brittany.young@email.com
• Location: London, UK
• LinkedIn: brittanyyounghsw

Summary

Six years of experience as a Healthcare Social Worker, providing comprehensive psychosocial support and resource navigation to diverse patient populations within acute care and community settings. Proven ability to conduct psychosocial assessments, develop individualized care plans, and facilitate crisis intervention, consistently improving patient outcomes and family well-being. Successfully collaborated with multidisciplinary teams to ensure integrated care delivery and seamless transitions of care.

Experience

Senior Healthcare Social Worker, St. Thomas' Hospital -- London, UK

Sept 2020 – present

• Led a caseload of 30+ complex patients, providing psychosocial assessments, counseling, and discharge planning, reducing readmission rates by 15% for high-risk individuals.

• Developed and implemented a new patient education program for chronic illness management, resulting in a 20% increase in patient engagement with self-care strategies.

• Facilitated crisis intervention for patients experiencing acute mental health episodes or domestic violence, ensuring immediate safety planning and appropriate referrals to community resources.

• Mentored junior social workers, providing clinical supervision and guidance on ethical practice and complex case management.

Healthcare Social Worker, Royal Free London NHS Foundation Trust -- London, UK

Sept 2017 – Aug 2020

• Provided direct social work services to patients and families across various inpatient units, including oncology, cardiology, and general medicine.

• Conducted thorough psychosocial assessments to identify patient needs, strengths, and available support systems, informing comprehensive care plans.

• Liaised with community agencies, housing services, and financial aid programs to connect patients with essential resources, securing support for over 100 individuals annually.

• Participated in multidisciplinary team meetings, advocating for patient-centered care and contributing to integrated treatment strategies.

Education

London School of Economics and Political Science (LSE), Master of Science (MSc) in Social Work -- London, UK

Sept 2016 – Sept 2017

King's College London, Bachelor of Arts (BA Hons) in Social Sciences -- London, UK

Sept 2013 – June 2016

Skills

Clinical Skills: Psychosocial Assessment, Crisis Intervention, Care Planning, Discharge Planning, Grief Counseling, Trauma-Informed Care, Patient Advocacy, Motivational Interviewing, Cognitive Behavioral Techniques

Healthcare Systems: NHS Protocols, Mental Health Act, Safeguarding Adults & Children, Medical Terminology, Electronic Health Records (EHR), Multidisciplinary Team Collaboration, Resource Navigation

Interpersonal & Communication: Active Listening, Empathy, Conflict Resolution, Cross-Cultural Communication, Family Engagement, Report Writing, Presentation Skills, Team Leadership

Professional Competencies: Ethical Practice, Confidentiality, Time Management, Stress Management, Critical Thinking, Problem-Solving, Professional Development, Data Documentation