Rachel Wright

• Phone: +353 87 123 4567
• Email: rachel.wright@email.com
• Location: Dublin, Ireland
• LinkedIn: rachel-wright-property

Summary

Over 9 years of dedicated experience managing diverse residential and commercial property portfolios across Dublin, consistently achieving high occupancy rates and tenant satisfaction. Proven ability to optimize operational efficiencies, implement effective financial controls, and foster thriving community environments.

Successfully navigated complex landlord-tenant relations, property maintenance cycles, and regulatory compliance, ensuring sustained asset value and positive stakeholder engagement.

Experience

Senior Property Manager, Dublin Property Partners -- Dublin, Ireland

Sept 2018 – present

• Managed a portfolio of 15 residential buildings and 3 commercial properties, totaling over 400 units, increasing net operating income by 12% through strategic cost control and rent optimization.

• Spearheaded a preventative maintenance program that reduced emergency repair calls by 25% and extended the lifespan of critical building systems.

• Achieved an average occupancy rate of 98% across all managed properties by implementing targeted marketing strategies and improving tenant retention initiatives.

• Oversaw annual budgets exceeding €5 million, ensuring rigorous financial management and accurate reporting to property owners.

Property Manager, Emerald Estate Management -- Dublin, Ireland

June 2014 – Aug 2018

• Managed day-to-day operations for a portfolio of 8 multi-family residential properties, including tenant relations, lease administration, and vendor management.

• Successfully negotiated and managed over 50 vendor contracts, resulting in a 10% reduction in annual maintenance expenditures.

• Coordinated and supervised property renovations and capital improvement projects, completing all projects on time and 5% under budget.

• Implemented a new online tenant portal, streamlining communication and reducing administrative tasks by 15%.

Education

Technological University Dublin, BSc (Hons) in Property Management & Valuations -- Dublin, Ireland

Sept 2010 – May 2014

Skills

Property Management & Operations: Lease Administration, Tenant Relations, Vendor Management, Property Maintenance, Budget Management, Financial Reporting, Risk Management, Capital Improvements, Occupancy Optimization, Regulatory Compliance (Irish Residential Tenancies Act)

Community & Association Management: Resident Engagement, Conflict Resolution, Community Building, Service Charge Management, AGM Organization, Committee Liaison

Software & Tools: Yardi, Propertyware, MRI Software, Microsoft Office Suite (Excel, Word, Outlook), CRM Systems, Online Tenant Portals

Business Acumen: Negotiation, Strategic Planning, Market Analysis, Financial Forecasting, Problem-Solving, Team Leadership