Joshua Mitchell

• Phone: +61 2 9019 6789
• Email: joshua.mitchell@email.com
• Location: Sydney, Australia
• LinkedIn: joshua-mitchell-lp

Summary

Over 7 years of experience in retail loss prevention, specializing in inventory shrinkage reduction and asset protection strategies. Successfully implemented investigative protocols that decreased internal theft incidents by 15% across multiple large-format retail environments.

Adept at leveraging CCTV surveillance, data analytics, and team training to identify and mitigate risks, ensuring a safer shopping experience and protecting company profitability. Proven ability to collaborate with law enforcement and internal stakeholders on complex cases.

Experience

Senior Loss Prevention Specialist, Myer -- Sydney, Australia

Mar 2019 – present

• Led a team of 4 loss prevention officers, reducing overall store shrinkage by 1.8% year-over-year through enhanced surveillance and procedural audits.

• Conducted over 200 internal investigations, resulting in a 20% increase in case resolution rates and recovery of assets exceeding $50,000 annually.

• Developed and delivered comprehensive loss prevention training programs for new hires and existing staff, improving compliance with security protocols.

• Implemented new electronic article surveillance (EAS) systems across key departments, decreasing external theft of high-value merchandise by 25%.

Loss Prevention Officer, Woolworths -- Sydney, Australia

July 2016 – Feb 2019

• Monitored CCTV systems and conducted floor patrols to detect and deter instances of theft, vandalism, and fraud.

• Apprehended and processed over 150 shoplifting suspects in accordance with company policy and legal guidelines, maintaining a 98% successful prosecution rate.

• Collaborated with store management to identify high-risk areas and implement targeted prevention strategies, contributing to a 10% reduction in inventory discrepancies.

• Prepared detailed incident reports and maintained accurate records for all loss prevention activities, ensuring compliance and aiding in subsequent investigations.

Education

Western Sydney University, Bachelor of Arts in Criminal Justice -- Sydney, Australia

Feb 2013 – June 2016

Skills

Loss Prevention Expertise: Shrinkage Reduction, Asset Protection, Internal/External Theft Investigation, CCTV Surveillance, Interview & Interrogation Techniques, Electronic Article Surveillance (EAS), Data Analysis, Risk Assessment, Retail Security

Operational Skills: Incident Reporting, Policy & Procedure Development, Training & Development, Emergency Response, Evidence Collection, Inventory Control, Report Writing, Conflict Resolution

Technical Tools: CCTV Systems (IP & Analog), POS Exception Reporting Software, Alarm Systems, Access Control Systems, Microsoft Office Suite