Olivia King

• Phone: +44 7911 123456
• Email: olivia.king@email.com
• Location: London, UK
• LinkedIn: oliviakingpharmacy

Summary

Four years of experience as a Pharmacy Aide, proficient in accurately dispensing medications and managing inventory in high-volume retail and hospital settings. Consistently maintained patient confidentiality and ensured adherence to pharmacy regulations, contributing to efficient service delivery and positive patient outcomes.

Skilled in assisting pharmacists with prescription preparation, managing controlled substances, and providing compassionate patient consultations regarding medication usage and potential side effects.

Experience

Pharmacy Aide, Boots Pharmacy -- London, UK

Mar 2021 – present

• Processed an average of 150+ prescriptions daily, ensuring accurate data entry and labeling for over-the-counter and prescribed medications.

• Managed pharmacy inventory, including ordering, receiving, and stocking medications, reducing stock discrepancies by 10%.

• Assisted patients with medication inquiries, providing clear instructions and referring complex questions to pharmacists, improving patient satisfaction scores by 8%.

• Maintained strict adherence to GPhC guidelines and company policies for medication handling and patient privacy.

• Operated point-of-sale systems and handled cash transactions, reconciling daily sales with 100% accuracy.

Junior Pharmacy Aide, St. Thomas' Hospital Pharmacy -- London, UK

Sept 2019 – Feb 2021

• Supported pharmacists in preparing and dispensing medications for inpatient and outpatient services, handling up to 100 prescriptions per shift.

• Organized and maintained medication storage areas, ensuring proper temperature control and expiry date monitoring.

• Assisted with the packaging of unit-dose medications and refilling automated dispensing cabinets.

• Provided administrative support, including filing patient records and managing incoming phone calls, enhancing departmental efficiency.

Education

City and Islington College, Level 2 Diploma in Pharmacy Services Assistant -- London, UK

Sept 2018 – July 2019

Highbury Fields School, GCSEs in Science and Mathematics -- London, UK

Sept 2014 – July 2018

Skills

Pharmacy Operations: Prescription Processing, Inventory Management, Dispensing, Patient Counseling, Controlled Substance Handling, Medication Packaging, POS Systems, Compounding Assistance

Compliance & Safety: GPhC Regulations, Patient Confidentiality (GDPR), Aseptic Techniques, Medication Safety Protocols, Quality Control

Technical Skills: Pharmacy Management Software (e.g., Pharmacy Manager, RxWorks), Microsoft Office Suite, Data Entry, Electronic Health Records (EHR)

Interpersonal Skills: Patient Communication, Team Collaboration, Problem-Solving, Attention to Detail, Time Management, Customer Service