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First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services CV Example in Norwegian_bokmal

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Theme: engineeringresumes · Language: norwegian_bokmal
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services CV in Norwegian_bokmal — page 1
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Sofie Olsen

Sammendrag

Ledererfaring fra underholdnings- og rekreasjonssektoren, med 7 års erfaring i å koordinere arrangementer og veilede team for å levere enestående gjesteopplevelser. Har effektivt forbedret programdeltakelsen med 25% og redusert driftskostnadene med 15% gjennom strategisk planlegging og ressursallokering.

Arbeidserfaring

Teamleder for rekreasjonsaktiviteter, Tusenfryd Fornøyelsespark -- Vinterbro, Norway

Mars 2020 – nåværende

  • Leder et team på 15-20 ansatte i daglig drift av attraksjoner og arrangementer, og sikrer overholdelse av sikkerhetsprotokoller og servicekvalitet.

  • Utviklet og implementerte nye kundeengasjementsprogrammer som økte gjestetilfredsheten med 20% basert på sesongundersøkelser.

  • Ansvarlig for opplæring og utvikling av nytt personell, noe som resulterte i en reduksjon i ansattgjennomtrekk på 10%.

Assisterende veileder for rekreasjon, Frognerbadet -- Oslo, Norway

Juni 2017 – Februar 2020

  • Koordinerte daglige rekreasjonsaktiviteter og arrangementer for over 500 besøkende daglig i høysesongen.

  • Administrerte timeplaner for et team på 10 badevakter og aktivitetsledere, og optimaliserte personellutnyttelsen.

  • Bidro til planlegging og gjennomføring av spesielle arrangementer, inkludert temadager og konkurranser, som økte deltakelsen med 15%.

Aktivitetsleder, Oslo Sommerpark -- Oslo, Norway

Mai 2015 – August 2017

  • Veiledet grupper i ulike utendørsaktiviteter som klatring og zip-lining, med fokus på sikkerhet og en positiv opplevelse.

  • Ansvarlig for vedlikehold av utstyr og fasiliteter for å sikre høyeste sikkerhetsstandarder.

  • Fikk anerkjennelse for enestående kundeservice og evne til å løse konflikter effektivt.

Utdanning

Norges idrettshøgskole, Bachelor i Idrettsvitenskap i Idrett og bevegelsesvitenskap -- Oslo, Norway

August 2012 – Juni 2015

Ferdigheter

Lederferdigheter: Teamledelse, Opplæring og utvikling, Konfliktløsning, Ytelsesledelse, Personalplanlegging

Arrangement- og rekreasjonsledelse: Programutvikling, Sikkerhetsprotokoller, Gjesteservice, Kvalitetskontroll, Budsjettstyring

Tekniske ferdigheter: MS Office Suite, Timeplanleggingssystemer, CRM-systemer, Førstehjelp og HLR-sertifisert

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Same CV in other languages

First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Arabic First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Danish First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Dutch First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · English First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · French First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · German First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Hebrew First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Hindi First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Indonesian First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Italian First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Japanese First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Korean First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Mandarin_chinese First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Norwegian_nynorsk First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Persian First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Portuguese First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Russian First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Spanish First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services · Turkish
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