Ashley Thompson

• Phone: +353 87 123 4567
• Email: ashley.thompson@email.com
• Location: Dublin, Ireland
• LinkedIn: ashleythompsonlr

Summary

Over 7 years of experience in labor relations, successfully negotiating collective agreements and mediating complex industrial disputes across various sectors. Proven ability to build strong relationships with unions and management, reducing grievances by an average of 25% through proactive communication and conflict resolution strategies.

Adept at interpreting employment law, developing compliant HR policies, and advising senior leadership on best practices for fostering positive employee-employer relations.

Experience

Senior Labor Relations Specialist, Irish Rail (Iarnród Éireann) -- Dublin, Ireland

Mar 2020 – present

• Led collective bargaining negotiations for three major union agreements, achieving mutually beneficial outcomes that supported operational efficiency and employee satisfaction.

• Managed and resolved over 50 complex grievance cases annually, reducing potential industrial action by 40% through expert mediation and conciliation.

• Developed and implemented a new internal dispute resolution framework, resulting in a 15% decrease in formal complaints escalated to external bodies.

• Provided expert advice to senior management on the implications of WRC and Labour Court decisions, ensuring full compliance with Irish employment legislation.

Labor Relations Officer, EirGrid plc -- Dublin, Ireland

June 2017 – Feb 2020

• Assisted in the negotiation and implementation of new terms and conditions of employment, impacting over 500 employees.

• Conducted comprehensive investigations into alleged breaches of company policy and collective agreements, preparing detailed reports and recommendations.

• Delivered training sessions to line managers on effective communication with union representatives and managing workplace disputes.

• Monitored and analysed labor market trends and legislative changes, advising HR and operations on potential impacts.

Junior HR & Industrial Relations Assistant, Dublin Bus (Bus Átha Cliath) -- Dublin, Ireland

Sept 2015 – May 2017

• Supported the HR department in managing day-to-day industrial relations activities, including grievance handling and disciplinary procedures.

• Maintained accurate records of collective agreements, industrial relations meetings, and employee consultations.

• Assisted in the preparation of documentation for Labour Court and Workplace Relations Commission hearings.

• Responded to employee queries regarding terms of employment, company policies, and union agreements.

Education

University College Dublin (UCD), MSc in Master of Science in Human Resources Management -- Dublin, Ireland

Sept 2014 – Aug 2015

National University of Ireland Galway (NUIG), BA in Bachelor of Arts in Law and Business -- Galway, Ireland

Sept 2011 – June 2014

Skills

Labor Relations & Industrial Relations: Collective Bargaining, Grievance Resolution, Dispute Mediation, Conciliation, Industrial Action Management, Trade Union Engagement, Employment Law Compliance, WRC & Labour Court Procedures

HR & Policy Development: HR Policy Development, Employee Relations, Performance Management, Disciplinary & Grievance Procedures, HR Information Systems (HRIS), Workforce Planning

Legal & Regulatory: Irish Employment Law, Health & Safety Legislation, Equality Legislation, Data Protection (GDPR), Contract Law

Communication & Interpersonal: Negotiation, Stakeholder Management, Conflict Resolution, Public Speaking, Training & Development, Report Writing, Active Listening