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First-Line Supervisors of Air Crew Members CV Example in Indonesian

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Theme: engineeringresumes · Language: indonesian
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Bayu Nugroho

Ringkasan

Delapan tahun pengalaman dalam mengelola dan memimpin tim awak kabin, memastikan kepatuhan terhadap standar keselamatan dan layanan penerbangan tertinggi. Berpengalaman dalam pelatihan awak kabin, manajemen kinerja, dan optimisasi operasional untuk meningkatkan efisiensi dan kepuasan penumpang.

Mampu memotivasi dan mengembangkan tim dalam lingkungan penerbangan yang dinamis, dengan fokus pada peningkatan kualitas layanan, penyelesaian masalah, dan kepatuhan terhadap regulasi penerbangan nasional dan internasional.

Pengalaman Kerja

Supervisor Awak Kabin Senior, Garuda Indonesia -- Jakarta, Indonesia

Maret 2019 – sekarang

  • Memimpin dan mengelola tim yang terdiri dari 20-30 awak kabin, memastikan kepatuhan terhadap prosedur keselamatan dan layanan yang ketat pada lebih dari 150 penerbangan per bulan.

  • Mengembangkan dan menerapkan program pelatihan penyegaran yang meningkatkan rata-rata skor evaluasi kinerja awak kabin sebesar 15% dalam setahun.

  • Mengurangi insiden ketidakpatuhan prosedur keselamatan sebesar 20% melalui pengawasan yang cermat dan pelatihan berkelanjutan.

  • Berperan aktif dalam investigasi insiden dan pelaporan keselamatan, memastikan analisis akar masalah dan implementasi tindakan korektif.

  • Meningkatkan rating kepuasan penumpang terkait layanan awak kabin sebesar 10% melalui inisiatif layanan pelanggan yang proaktif.

Supervisor Awak Kabin, Lion Air -- Jakarta, Indonesia

Agustus 2015 – Februari 2019

  • Mengawasi operasional harian awak kabin untuk 8-10 penerbangan per minggu, memastikan standar layanan dan keselamatan terpenuhi.

  • Melatih 50+ awak kabin baru dalam prosedur darurat, layanan pelanggan, dan regulasi penerbangan, mencapai tingkat kelulusan 95%.

  • Mengelola jadwal awak kabin dan alokasi tugas, mengoptimalkan efisiensi operasional dan meminimalkan keterlambatan penerbangan terkait kru.

  • Berpartisipasi dalam pengembangan materi pelatihan keselamatan dan prosedur evakuasi darurat.

  • Menerima penghargaan 'Supervisor Terbaik' dua kali atas kontribusi dalam peningkatan kinerja tim dan kepuasan penumpang.

Pendidikan

Universitas Dirgantara Marsekal Suryadarma, Sarjana di Manajemen Transportasi Udara -- Jakarta, Indonesia

September 2011 – Juli 2015

Keahlian

Keahlian Operasional Awak Kabin: Manajemen Tim Awak Kabin, Prosedur Keselamatan Penerbangan, Layanan Pelanggan di Pesawat, Penanganan Situasi Darurat, Pelatihan Awak Kabin, Regulasi Penerbangan (CASR), Manajemen Kinerja, Pengelolaan Konflik

Keahlian Teknis: Sistem Pelaporan Insiden Penerbangan, Perangkat Lunak Penjadwalan Kru, Microsoft Office Suite, Komunikasi Radio

Keahlian Interpersonal: Kepemimpinan, Komunikasi Efektif, Pengambilan Keputusan Cepat, Pemecahan Masalah, Kerja Tim, Adaptabilitas, Pembinaan & Mentoring

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Translations

Same CV in other languages

First-Line Supervisors of Air Crew Members · Arabic First-Line Supervisors of Air Crew Members · Danish First-Line Supervisors of Air Crew Members · Dutch First-Line Supervisors of Air Crew Members · English First-Line Supervisors of Air Crew Members · French First-Line Supervisors of Air Crew Members · German First-Line Supervisors of Air Crew Members · Hebrew First-Line Supervisors of Air Crew Members · Hindi First-Line Supervisors of Air Crew Members · Italian First-Line Supervisors of Air Crew Members · Japanese First-Line Supervisors of Air Crew Members · Korean First-Line Supervisors of Air Crew Members · Mandarin_chinese First-Line Supervisors of Air Crew Members · Norwegian_bokmal First-Line Supervisors of Air Crew Members · Norwegian_nynorsk First-Line Supervisors of Air Crew Members · Persian First-Line Supervisors of Air Crew Members · Portuguese First-Line Supervisors of Air Crew Members · Russian First-Line Supervisors of Air Crew Members · Spanish First-Line Supervisors of Air Crew Members · Turkish
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