Rachel Robinson

• Phone: +44 7911 123456
• Email: rachel.robinson@email.com
• Location: London, UK
• LinkedIn: rachelrobinsonDMS

Summary

Leveraging 7 years of experience in information governance and records management, I have consistently optimized document lifecycles and enhanced data integrity for large-scale organizations. Successfully led the migration of over 500,000 physical records to a secure digital repository, improving retrieval times by 40% and reducing storage costs by 25%.

Proficient in implementing and managing Electronic Document Management Systems (EDMS) and ensuring compliance with GDPR and ISO 27001 standards. My focus is on creating scalable and efficient document control frameworks that support organizational objectives and mitigate risk.

Experience

Senior Document Management Specialist, Clerkenwell Data Solutions -- London, UK

Mar 2019 – present

• Designed and implemented a new EDMS, resulting in a 30% reduction in document processing time and a 99% accuracy rate for record retrieval.

• Managed a team of 4 junior document controllers, providing training and oversight for document indexing, archiving, and retention policies.

• Developed and enforced information governance policies, ensuring adherence to regulatory requirements and internal compliance standards.

• Reduced physical storage footprint by 60% through strategic digitization initiatives and secure destruction protocols.

Document Management Officer, Thames Archival Services -- London, UK

July 2016 – Feb 2019

• Managed the daily operations of document control, including scanning, indexing, and filing of critical business documents.

• Assisted in the development and maintenance of a comprehensive document classification scheme.

• Conducted regular audits of document repositories to ensure data accuracy, completeness, and adherence to security protocols.

• Provided support and training to staff on document management best practices and system usage.

Education

University College London (UCL), MSc in Information Science -- London, UK

Sept 2015 – Sept 2016

King's College London, BA (Hons) in History -- London, UK

Sept 2012 – June 2015

Skills

Document Management Systems: SharePoint, OpenText Documentum, Laserfiche, M-Files, Alfresco

Information Governance & Compliance: GDPR, ISO 27001, Data Retention Policies, Records Management, Archiving, E-discovery

Digital Transformation: Digitization Strategies, Workflow Automation, Metadata Management, Optical Character Recognition (OCR)

Project Management: Requirement Gathering, Implementation Planning, Stakeholder Management, Training & Support

Software & Tools: Microsoft Office Suite, Adobe Acrobat Pro, SQL (basic), Data Analysis