Olivia Thompson

• Phone: +353 87 123 4567
• Email: olivia.thompson@email.com
• Location: Dublin, Ireland
• LinkedIn: oliviathompsonaircraft

Summary

Four years of experience as an Aircraft Service Attendant, consistently ensuring high standards of cabin cleanliness and passenger amenities. Proven ability to conduct thorough pre-flight checks and efficiently restock aircraft supplies, contributing to on-time departures and enhanced passenger satisfaction.

Adept at managing diverse service requirements in a fast-paced aviation environment, with a strong commitment to safety protocols and team collaboration. Successfully supported ground operations and cabin crew, maintaining a pristine and well-prepared aircraft interior for every flight.

Experience

Aircraft Service Attendant, Aer Lingus Ground Operations -- Dublin, Ireland

Mar 2021 – present

• Executed comprehensive cabin cleaning and detailing for over 300 flights annually, ensuring adherence to strict airline hygiene standards.

• Managed inventory and restocking of in-flight amenities, including blankets, pillows, and refreshment supplies, reducing discrepancies by 15%.

• Conducted meticulous pre-flight safety checks of emergency equipment and cabin components, identifying and reporting issues promptly to maintenance.

• Collaborated effectively with cabin crew and ground staff to facilitate efficient aircraft turnaround times, contributing to a 98% on-time departure rate.

• Assisted with waste management and disposal procedures, maintaining a clean and sanitary environment throughout the aircraft.

Aircraft Cabin Cleaner, Dublin Airport Authority (DAA) -- Dublin, Ireland

Sept 2019 – Feb 2021

• Performed deep cleaning of aircraft interiors, including galleys, lavatories, and seating areas, for a variety of commercial airlines.

• Responsible for vacuuming, sanitizing, and polishing all cabin surfaces, meeting stringent health and safety regulations.

• Identified and reported minor maintenance issues within the cabin, ensuring prompt resolution before flight departures.

• Worked efficiently as part of a team to meet tight deadlines for aircraft preparation between flights.

• Trained new team members on proper cleaning techniques and safety protocols for aircraft cabin maintenance.

Education

Dublin Institute of Technology (TU Dublin), Higher Certificate in Tourism and Aviation Management -- Dublin, Ireland

Sept 2017 – June 2019

Colaiste Dhulaigh College of Further Education, Certificate in Cabin Crew Operations (Certificate) -- Dublin, Ireland

Sept 2016 – May 2017

Skills

Aircraft Service Operations: Cabin Cleaning, Pre-flight Checks, In-flight Supply Management, Waste Disposal, Aircraft Turnaround, Safety Protocols, Inventory Control

Customer Service & Communication: Passenger Interaction, Team Collaboration, Problem Solving, Professional Demeanor, English Fluency

Equipment & Systems: Cleaning Equipment Operation, Cabin System Familiarity, Safety Equipment Checks

Compliance & Regulations: Aviation Health & Safety, Airline Hygiene Standards, Regulatory Adherence