Ryan Lewis

• Phone: +353 87 123 4567
• Email: ryan.lewis@email.com
• Location: Dublin, Ireland
• LinkedIn: ryanlewisbartender

Summary

Six years of dedicated experience as a bartender in high-volume and upscale Dublin establishments, specializing in classic cocktail preparation and innovative drink creation. Consistently recognized for exceptional customer service and the ability to manage busy bar operations efficiently, contributing to a 15% increase in beverage sales at The Brazen Head.

Adept at inventory management, stock rotation, and maintaining a pristine bar environment, ensuring compliance with all health and safety regulations. Proven ability to train new staff and foster a collaborative team atmosphere, enhancing overall service quality and guest satisfaction.

Experience

Senior Bartender, The Brazen Head -- Dublin, Ireland

Mar 2020 – present

• Managed daily bar operations, including opening and closing procedures, cash handling, and stock replenishment.

• Crafted a diverse range of cocktails, spirits, and beers, consistently receiving positive customer feedback for drink quality and presentation.

• Trained and mentored new bar staff on menu knowledge, service standards, and responsible alcohol service, reducing training time by 20%.

• Implemented a new inventory tracking system that reduced waste by 10% and improved ordering efficiency.

• Maintained a clean and organized bar area, adhering to all hygiene and safety standards.

Bartender, O'Donoghue's Pub -- Dublin, Ireland

June 2018 – Feb 2020

• Provided excellent customer service in a fast-paced traditional Irish pub setting, serving an average of 200+ customers per shift.

• Prepared and served a wide variety of alcoholic and non-alcoholic beverages with speed and accuracy.

• Handled customer inquiries and resolved complaints professionally, ensuring a positive experience for all patrons.

• Assisted with stock rotation and ensured the bar was always well-stocked during peak hours.

• Processed payments accurately using POS systems and managed end-of-shift reconciliation.

Education

Dublin Bar Academy, Certificate in Professional Bartending & Mixology -- Dublin, Ireland

Mar 2018 – May 2018

Technological University Dublin, Diploma in Hospitality Management -- Dublin, Ireland

Sept 2016 – May 2018

Skills

Bartending Expertise: Classic Cocktails, Craft Cocktails, Mixology, Wine Service, Beer Knowledge, Spirit Knowledge, Flair Bartending (basic)

Bar Operations: Inventory Management, Stock Rotation, POS Systems, Cash Handling, Opening/Closing Procedures, Responsible Service of Alcohol (RSA)

Customer Service: Client Engagement, Complaint Resolution, Upselling, Building Rapport, Menu Knowledge, Order Accuracy

Health & Safety: Food Hygiene Standards, Cross-Contamination Prevention, Workplace Safety, First Aid Certified