Jennifer Carter
- Phone: +61 2 9012 3456
- Email: jennifer.carter@email.com
- Location: Sydney, Australia
- LinkedIn: jennifercarterfoodsvc
Summary
Four years of progressive experience overseeing kitchen operations and managing diverse teams in high-volume restaurant settings. Successfully implemented new inventory management protocols, reducing food waste by 15% and improving overall cost efficiency.
Adept at staff training, scheduling, and ensuring strict adherence to food safety and hygiene standards, consistently achieving 95%+ compliance ratings in health inspections. Proven ability to maintain high service quality while optimizing workflow and productivity.
Experience
First-Line Supervisor, Food Preparation, The Rocks Cafe & Bar -- Sydney, Australia
Mar 2021 – present
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Supervised a team of 15-20 kitchen staff, including cooks, prep cooks, and dishwashers, ensuring efficient workflow during peak hours.
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Managed daily inventory and placed orders for fresh produce and supplies, resulting in a 10% reduction in spoilage.
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Developed and implemented new staff training modules for food handling and equipment operation, decreasing incidents by 20%.
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Coordinated with front-of-house management to optimize service delivery and enhance customer satisfaction scores by 8%.
Assistant Kitchen Supervisor, Darling Harbour Bistro -- Sydney, Australia
June 2019 – Feb 2021
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Assisted in overseeing kitchen operations for a busy bistro, contributing to a 5% increase in kitchen output.
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Trained new hires on menu items, portion control, and sanitation procedures, ensuring adherence to establishment standards.
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Monitored food quality and presentation, consistently receiving positive feedback on dish consistency and visual appeal.
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Managed scheduling for a team of 10-12 kitchen staff, optimizing coverage and reducing overtime costs by 7%.
Lead Cook, Bondi Beach Eatery -- Sydney, Australia
Aug 2017 – May 2019
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Prepared and cooked a variety of menu items, ensuring high standards of taste and presentation.
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Mentored junior cooks and assisted the Head Chef with daily kitchen organization and prep lists.
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Managed the cold station during busy shifts, ensuring timely and accurate delivery of orders.
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Maintained a clean and organized work environment, consistently meeting health and safety regulations.
Education
TAFE NSW, Ultimo Campus, Certificate IV in Commercial Cookery in Commercial Cookery -- Sydney, Australia
Feb 2016 – June 2017
Skills
Supervisory & Leadership Skills: Team Leadership, Staff Training & Development, Performance Management, Conflict Resolution, Workflow Optimization, Scheduling, Delegation, Motivation
Kitchen Operations & Food Management: Food Preparation, Inventory Management, Cost Control, Menu Planning, Portion Control, Quality Assurance, Food Safety & Hygiene (HACCP), Waste Reduction, Equipment Operation
Compliance & Administration: Health & Safety Regulations, Compliance Auditing, Record Keeping, POS Systems, Microsoft Office Suite, Supply Chain Management
Customer Service & Communication: Customer Satisfaction, Complaint Resolution, Interpersonal Communication, Cross-functional Collaboration, Adaptability