Noah Thompson

• Phone: +353 87 123 4567
• Email: noah.thompson@email.com
• Location: Dublin, Ireland
• LinkedIn: noah-thompson-barista

Summary

Four years of dedicated experience as a barista, consistently delivering high-quality espresso beverages and enhancing customer satisfaction. Proven ability to efficiently manage high-volume service, maintain pristine work environments, and contribute to a positive team atmosphere. Skilled in latte art, grinder calibration, and inventory management to ensure smooth daily operations.

Experience

Barista, The Fumbally Cafe -- Dublin, Ireland

Jan 2022 – present

• Prepare and serve a full range of espresso-based drinks, pour-overs, and cold brews, consistently achieving high standards for taste and presentation.

• Maintain exceptional customer service, engaging with patrons to understand preferences and build a loyal customer base, contributing to a 15% increase in repeat business.

• Responsible for opening and closing duties, including cash handling, stock rotation, and equipment cleaning and maintenance.

• Trained two new team members on espresso machine operation, milk steaming techniques, and cafe workflow, improving overall team efficiency.

Junior Barista, Bewley's Grafton Street -- Dublin, Ireland

Mar 2020 – Dec 2021

• Assisted senior baristas in preparing and serving beverages during peak hours, learning advanced coffee preparation techniques.

• Managed front-of-house operations, including taking orders, processing payments, and ensuring a clean and inviting seating area.

• Developed proficiency in various brewing methods and bean knowledge, enhancing product recommendations to customers.

• Contributed to maintaining a 5-star hygiene rating through diligent cleaning and adherence to food safety standards.

Education

Dublin Institute of Technology (TU Dublin), Higher Certificate in Culinary Arts - Professional Cookery -- Dublin, Ireland

Sept 2018 – May 2020

Skills

Coffee Expertise: Espresso Machine Operation, Grinder Calibration, Milk Steaming, Latte Art, Pour-Over Brewing, Cold Brew Preparation, Bean Knowledge, Roasting Profiles

Customer Service: Order Taking, Payment Processing, Conflict Resolution, Upselling, Building Customer Rapport, Menu Knowledge

Cafe Operations: Inventory Management, Stock Rotation, Opening/Closing Procedures, POS Systems, Cash Handling, Health & Safety Compliance, Equipment Maintenance

Interpersonal Skills: Teamwork, Communication, Adaptability, Time Management, Attention to Detail, Problem-Solving